Requirements ＜必須 / Must have＞ Working experiences Proficient in English to liaise with clients Proficient in Japanese to liaise with clients(JLPT 2 or above)
＜求める人物像/Ideal person＞ Proactive Customer satisfaction first Planing event involves internal and extenal clients
Japense conversational level to liaise with internal and external Japanese clients
Our Client’s Service/Product: Supply Chain/3PL The Responsibilities: Manage Inventory Performance ・Perform daily/weekly/monthly reconciliation between client SAP and internal company WMS; report operations performance on inventory transaction accuracy ・Drive timely correction of system errors. Investigate errors and drive improvement in inventory process to achieve 100% accuracy Manage EDI Failures ・Investigate failure, report out findings ・Implement interim controls ・Work with internal IT to resolve issue ・Understand the impact of work practice on EDI errors ・Drive improvement Drive Compliance ・Maintain list of all client’s procedures ・Ensure company’s instructions/procedures are aligned with client’s procedures ・Ensure company’s operations managers update/review RCA (Root Cause Analysis) submitted by operations. ・Challenge the RCA to get to the real root cause. ・Challenge the CAPA to ensure CAPA address the root cause. ・Ensure RCA and CAPA submitted to client is a good quality RCA/CAPA KPI and SLA Governance ・Review KPI data, ensure accuracy of reported performance ・Review operational issues reported. Trend the issues and drive improvement (actual improvement should be executed by the respective operation managers) ・Track all defined SLA ・Report SLA performance ・Work with company’s operations managers to improve SLA capability ・Drive SLA performance Biling Management ・Set up internal process to track services provided ・Ensure adherence with client’s contracted rates and billing formats ・Ensure proper record keeping ・Verify activity/ transaction data to ensure billing accuracy ・Provide activity-based quotations for ad-hoc service/ projects Productivity and Efficiency ・Review activities and time standards ・Analyze operating model to confirm if deployed crew is able to support business requirement ・Identify productivity and efficiency improvement opportunities ・Provide quarterly assessment and recommendations to client and company’s management Manage Customer Complaints ・Lead investigations and report findings ・Ensure company’s operations implement CAPA timely ・Act as main custodian for any IT-related matter pertaining to warehouses management/inventory system ・Client-related projects or other duties as assigned (But should not be day to day operations/transactional activities) The Requirements: ・Experience in using SAP warehouse management ・Experience in liaising with clients ・Experience in supervising and managing a team More Information: ・Working Hours: 8am to 5.45pm ・Company shuttle bus provided at Gul Circle MRT station RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
Our Client’s Service/Product: Into Trading, Chemical and Metals The Responsibilities: ・This includes tasks such as issuing pricing confirmations, matching Qualified Products (QP), alerting for QP expiry, monitoring Mark-to-Market (MtM) margins, issuing margin calls as necessary, and coordinating with external parties and the Back Office on pricing details and fund collection ・Outlining a task related to a post-deal physical, specifically involving assisting in minor terms negotiations and coordinating with external parties during the drafting of commercial contracts for the Back Office ・Manage warehouse relationships, coordination on metal exchange deliveries, rental negotiations and warehousing agreement renewals The Requirements: ・Diploma or Bachelor's Degree in a relevant field such as Logistics, Supply Chain Management, or Chemical Engineering ・Prior experience of 2 years in two years of practical experience specifically related to bulk commodities, with a focus on base-metal minerals or base metals. This experience could involve various aspects of handling these commodities, such as procurement, transportation, storage, trading, or risk management RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
Our Client's Service/Product: Into Trading, chemical and Metals The Responsibilities: ・Prepare contract sheets accurately reflecting agreed-upon terms ・Liaise with suppliers to obtain necessary shipping documents (e.g. invoices, packing lists, certificates of origin) ・Monitor the progress of document preparation and shipment from suppliers ・Monitor payment schedules to ensure timely payments and avoid delays ・Use internal systems like SAP to record all transaction data accurately ・Liase with stakeholders The Requirements: ・Diploma or Bachelor's Degree in a relevant field such as Logistics, Supply Chain Management, or Chemical Engineering ・Prior experience of 3 years in chemical bulk shipment ensures that candidates are familiar with the complexities and challenges associated with handling such shipments ・Experience with UCP 600 and URC 522, including how they have applied these rules in previous roles ・Consider candidates who demonstrate a solid understanding of LC procedures and banking regulations related to international trade RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
Our Client’s Service/Product: Home Office/Business Products and Solutions The Responsibilities: ・Manage end-to-end sales operations, including order processing, shipment coordination, and inventory management through Salesforce SOP, 3rd party WMS and internal SAP ・Liaise with internal teams and external partners to address shipping issues and ensure timely delivery ・Collaborate with 3PL, forwarders, and banks to facilitate smooth shipments as per customer requirements ・Coordinate with suppliers for spare parts procurement, ensuring timely delivery and cost-efficiency ・Participate in biannual and annual spare parts inventory stock take ・Deliver excellent customer service by promptly addressing inquiries and processing orders ・Ensure compliance with company policies, procedures, and industry regulations ・Provide sales and administrative support ・Undertake ad hoc duties and projects as assigned The Requirements: ・Minimally Diploma in Supply Chain or related field ・At least 3 years of relevant work experience ・Experience in managing devices or components or spare parts ・Knowledgeable in Incoterm, Payment term, and Letter of Credit ・Ability to handle mass information and transactions ・Excellent organizational skills coupled with a keen attention to detail and precision ・Proactive and adaptive in overcoming challenges and changing priorities ・A team player equipped with analytical thinking and adept problem-solving skills RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
Our Client: Our Client is a subsidiary of a renowned conglomerate, well-known in the F&B industry. They have operations across the south and the west of Asia focusing on commodities and delivering quality and reliability to discerning customers worldwide. The Responsibilities: ・Stay abreast of market trends, supply and demand dynamics, geopolitical factors, and weather patterns affecting agricultural commodities. ・Analyze market data, consumer behavior, and competitor activities to inform strategic decision-making. ・Collaborate with internal teams and external partners to brainstorm innovative product ideas and business models. ・Develop business plans and proposals outlining market entry strategies, target demographics, and revenue projections. ・Prepare presentation and relevant data The Requirements: ・Candidates should have at least a bachelor's degree in business studies, economics, finance, or a related field. ・This experience could include roles in commodity trading, supply chain management, procurement, or sales within agricultural commodity markets. ・Proficient in using Microsoft Office applications, including Word, Excel, PowerPoint, and Outlook. RGF Privacy Policy - https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep
