掲載が終了した求人です

この求人はすでに募集終了しており
ご応募頂けませんのでご注意ください

カスタマーサービス/オペレーション(マレーシア勤務)

  • MYR  -
  • その他
  • 業務管理アウトソース(BPO)
語学力
求人ID:JO-190815-198923

求人詳細

Company Overview
多国籍企業向けに総合的なカスタマーサービスを提供するアウトソーシングサービス・BPO企業です。 

今回募集する職種は「カスタマーサポート職」となります。
商品が届かない、交換したいといったお客様の問い合わせや要望への対応など
お客様がサービスに携わってから発生するさまざまなことに対して、お電話にて対応して頂きます。

Job Description
【業務内容 / Job Description】
コールセンターでのカスタマーサポート・オペレーションをお任せします。
日本国内のお客様向けの業務ですので、まずは日本語で対応ができればご活躍頂けます!
また、社内には多国籍のスタッフがいますので、グローバルな環境で、英語力を磨くことも可能。

Requirements
<未経験者も大歓迎>
1.ネイティブレベルの日本語 (会話、読み書き) ―日本人のお客様ご対応のため
2.旅行会話程度の英語力(会話、読み書き)―グローバルな社内コミュニケーションのため
3.円滑なコミュニケーション能力とサービスマインド
4.基本的なコンピューター文書作成スキル(IE8、Chrome、Adobe Acrobat Readerなど)
5.シフト勤務可能な方

<こんな方からのご応募も大歓迎>
1.英語が得意な方(ビジネスレベルの会話、読み書きが可能な方)
2.顧客サービス、講師、コールセンターなど関連経験のある方

Additional Job Information
【勤務形態】
シフト勤務 7:00~24:30 9時間勤(ランチ休憩含む) 週2日休

【給与】※ご経験と能力により応相談
MYR ( 7,500-8,500 )

応募方法について

プロセス 1. 応募には会員登録が必要です
 Web上でプロフィール、希望条件など約3分で入力完了。
まずは無料会員登録
3分で完了

2. 履歴書、職務経歴書をWeb上でアップロード
(あとから送付頂いても大丈夫です)
3.個別カウンセリング
専門コンサルタントがご希望条件などをお伺いします。
準備するもの 履歴書・職務経歴書があるとご案内がスムーズです。
ない場合には、コンサルタントがサポートしますのでご安心ください。

この求人を見た人はこちらも見ています

  • Interpreter cum Translator (Japanese & English languages)

    • SGD 4,000 - 5,000
    • シンガポール シティ
    • 小売業界(高級商材/ファッション/アパレル/生活用品/家電 他)

    Our Client: Our client is one of the top Translation agencies in Singapore, with its main office in Japan. They are currently looking for an experienced Interpreter cum Translator (Japanese & English languages) to join their growing team in Singapore. Proficiency in both the languages is required for effective communication with native Japanese speaking stakeholders and clients. The Responsibilities: • Provide face-to-face and online interpretation (in any business setting) between Japanese and English • Translate documents from Japanese to English and English to Japanese • Communicate with clients via email and phone calls • Perform simultaneous interpretation at the client’s site • Perform any other related tasks assigned by the company • 日本語と英語の間で、対面およびオンラインの通訳業務を実施 • 日本語から英語、英語から日本語への文書翻訳 • クライアントとのメールおよび電話でのコミュニケーション • クライアントの現場で同時通訳を行う • その他付随業務 The Requirements: • At least 2 years of relevant work experience as an Interpreter cum Translator • Simultaneous interpretation experience is highly preferred • Proficient in both English and Japanese for effective communication with native Japanese speaking stakeholders and clients • 通訳兼翻訳の経験 • 同時通訳の経験があると尚可 • 関連する業務経験が2年以上 • 日本語ビジネスレベル(業務上必要なため) • 英語ビジネスレベル(業務上必要なため) RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 116874

    求人ID:SDG-116874
  • Logistics Executive (Ocean Freight)

    • SGD 3,000 - 4,000
    • シンガポール イースト
    • メーカー(自動車/化学/家電/鉱物/工場 他)

    Our Client: Our client is a well-known Automobile company, headquartered in Japan. They are currently looking for an experienced Logistics Executive (Ocean Freight) to join their team in Singapore. The Responsibilities: • Handle a large number of shipping documents, making sure everything is accurate and ready for audits • Make sure all shipping documents (especially those from our bonded partner in Thailand) are correct, filed properly, and matched with internal systems for sales and purchase records • Review and check invoices (non-trading and payment-related) before sending them to the accounting team • Ensure that original signed Navision invoices are sent to the right people when needed • Double-check monthly insurance reports before submitting them to accounting • Verify freight invoices (billed in Singapore) to ensure they are accurate and paid on time • Confirm that GST (tax) classifications are correct before reporting them to accounting • Follow up on overdue payments with relevant teams and help update payment schedules • Keep track of office equipment and other assets, and assist with annual reports • Solve recurring payment issues by coordinating with the team and implementing solutions • Support new projects or process improvements as assigned by your manager The Requirements: • Min. Diploma or ‘A’ level from a recognised tertiary institution • Min. 3 years of sea import working experience • Basic knowledge of trade compliance, managing payment invoicing, or experience. • Receptive to working with a diverse team of differing cultures and nationalities (internal and external) • Intermediates excel, PowerPoint presentation & reporting • Ability to travel (mainly ASEAN countries) - Once a year • Be flexible and open to taking on new tasks when needed. RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 118646

    求人ID:SDG-118646
  • Administration / Sales Support Staff

    • SGD 4,200 - 5,000
    • シンガポール ウエスト
    • メーカー(自動車/化学/家電/鉱物/工場 他)

    ・経理業務(給与計算、支払い申請、会計書類作成) ・売掛金管理 ・日本からの調達 ・営業管理(在庫管理含む) ・発注業務 ・オフィス・一般事務(契約更新、ホテル予約など) ・営業サポート(提案書作成、市場調査) ・本社報告 ・その他付随業務 ・ディプロマまたは学士号保持 ・経理業務の経験(ACCA基礎知識あり) ・Microsoft Excel、Word、基本的なPCスキル ・細部に注意を払い、正確に業務を遂行できる方 ・数字に強く、ためらわずに数値処理ができる方 ・日本語ビジネスレベル(業務上必要なため) ・英語流暢(業務上必要なため) RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.

    求人ID:SDG-118168
  • Executive Assistant

    • SGD 4,000 - 4,500
    • シンガポール シティ
    • サービス業界(メディア/広告/コンサルタント/教育/外食/飲食/美容/娯楽/士業 他)

    Our Client: Our client is one of the top Japanese companies that specializes in talent development and organizational consulting. They are currently looking for an experienced Executive Assistant to support their Managing Director in their Singapore office. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders. The Responsibilities: • Working closely with the MD and supporting high-level operational needs, including but not limited to: • Managing the MD's schedule and tasks (including meeting coordination and reminders) • Preparing and organizing meeting materials and reports • Translating internal and external documents (Japanese ⇄ English, basic level) • Arranging business trips, dinners, and appointments • Contributing to the MD’s productivity through proactive and detailed administrative support ・MDと連携し、高度な業務サポート ・会議資料・報告書の準備・整理 ・社内外の文書翻訳(日本語⇔英語、基本レベル) ・出張、会食、アポイントメントの手配 ・MDの生産性向上のため、積極的かつ詳細な事務サポート The Requirements: • Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers • Prior experience as a secretary or assistant for at least 2 years • Strong initiative with the ability to anticipate needs before instructions are given • Excellent time and task management • Responsive and detail-oriented • Comfortable using Google Workspace (Docs, Sheets, Calendar, etc.) or Excel ・秘書・アシスタント経験2年以上 ・自発的でニーズを予測できる方 ・優れた時間・タスク管理能力 ・迅速で細部に注意できる方 ・Google WorkspaceまたはExcel使用経験 ・日本語ビジネスレベル(業務上必要なため) ・英語ベーシックレベル(業務上必要なため) RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 118192

    求人ID:SDG-118192
  • Accounts Coordinator (Japanese market)

    • SGD 4,000 - 5,000
    • シンガポール シティ
    • サービス業界(メディア/広告/コンサルタント/教育/外食/飲食/美容/娯楽/士業 他)

    Our Client: Our client is a well-established Japanese Accounting company. They are currently looking for an Accounts Coordinator to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers The Responsibilities: • Coordination between external and internal customers and colleagues • Maintaining client relationship • Ensure clients’ needs are met - accounting, tax and other related services • Ensure service quality and progress status control • Administrative and miscellaneous work • Any other tasks assigned from time to time • 社内外の関係者との調整対応 • 顧客関係の維持・管理 • 会計・税務等のサービス提供・対応 • サービス品質・進捗管理 • 各種事務業務 • その他随時対応業務 The Requirements: • Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers • Diploma/Degree in Accountancy; ISCA, ACCA, CPA or other equivalent professional qualifications preferred • At least three years of hands-on experience in handling full sets of accounts • Communication skills and Detail oriented • Positive working attitude and willingness to learn • Able to multi-task and work within deadlines • Strong problem-solving and analytical skills • 会計学の学位/ディプロマ(ISCA・ACCA・CPA尚可) • 経理全般の実務経験3年以上 • 優れたコミュニケーション能力・細部への注意力 • マルチタスク・期限遵守能力 • 問題解決・分析力 • 日本語流暢(業務上必要なため) • 英語ビジネスレベル(業務上必要なため) RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 116511

    求人ID:SDG-116511
求人探しにお困りですか?現地をよく知る専門コンサルタントが日本語であなたをサポート。リクルートグループならではの海外就職トップクラスの豊富な求人からご紹介。初めての海外就職のわからないこと、何でもご相談を承ります!コンサルタントに相談する 無料
海外就職・転職・求人を日本語でサポート

現在見ている職種

事務・秘書・アシスタント・通訳