Our Client Service/Product: Freight forwarding The Responsibilities: ・Act as a liaison between the business development team and marketing/social media personnel to ensure synergy in e-commerce strategies ・Establish and nurture strong relationships with e-commerce platforms and partners to drive growth and opportunities ・Serve as the primary point of contact for product and order inquiries, addressing customer or partner queries promptly and professionally ・Handle logistics-related inquiries to ensure efficient order delivery ・Provide exceptional after-sales support, including managing customer feedback and addressing complaints effectively ・Maintain and improve basic product descriptions to enhance product discoverability and consumer understanding ・Efficiently manage daily order processing, ensuring timely and accurate order fulfilment ・Oversee product listing and catalogue management, maintaining up-to-date product information ・Monitor and update inventory levels to prevent stockouts or overstock situations. Physical check might be needed from time to time ・Collaborate with relevant team and Client to implement website design changes and other non-product-related amendments as necessary ・Undertake various ad hoc tasks related to the business, such as meeting preparation and assisting in day-to-day operations The Requirements: ・Possess Diploma or higher educational level, Major in Business Admin, Marketing or Supply Chain and Logistics management would be preferred ・Proven experience in e-commerce account management and business development ・Strong communication and relationship-building skills ・Ability to work effectively with cross-functional teams, particularly marketing and social media ・Customer-centric approach with a focus on providing outstanding post-sales support ・Proficiency with e-commerce platforms and tools ・Excellent organizational and multitasking abilities RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. Our Client Service/Product: Freight forwarding
Our Client: Our client is a prominent player in the food and beverage industry, renowned for crafting high-quality products sourced from premium vegetables and fruits globally. Our commitment to excellence is evident in every aspect of our business, from meticulous ingredient selection to innovative product development. They take pride in nourishing families with the goodness of the earth, ensuring every bite and sip brings joy and satisfaction. Currently, they are seeking a Sales and Marketing Senior Executive/Assistant Manager to join their dynamic team in Singapore. The Responsibilities: Sales ・Achieve sales budget for assigned territory ・Implement sales activities for existing and new products ・Liaise closely with customers concerning sales activities, i.e. promotion and marketing ・Monitor and manage the movement of sales and A&P expenses ・Identity the requirements of distributors in their regions and propose strategy in selection of new distributors if necessary ・Prepare and review the annual budget for the area of responsibility ・Analyse regional market trends and discover new opportunities for growth ・Address potential problems and suggest prompt solutions ・Participate in decisions for expansion or acquisition Suggest new services/products and innovative sales techniques Marketing ・Develop plans to help establish our brand, allocating resources to different projects and setting short-term and long-terms goals ・Identify opportunities to reach new market segments and expand market share ・Monitor competition (acquisitions, pricing changes and new products and features) ・Coordinate sales and marketing efforts to boost brand awareness ・Relevant experience and interest in copy writing, digital marketing, and social media development The Requirements: ・A strong team player with a proactive attitude ・Able to work in a fast-paced environment ・Excellent communication skills ・Ability to analyse data and establish sales goals, forecast revenue, and determine the effectiveness of a sales and marketing strategy ・Strong organisational skills with a problem-solving attitude ・Availability to travel as and when required ・To support in ad-hoc assignments and projects when required ・Basic computer skill (MS Word/Excel/PowerPoint) ・Fluent in Chinese language to be able to liaise effectively with native Mandarin -and Cantonese- speaking clients ・Preferably with 3-5 years of regional working experience in FMCG/ Retail/ Food Service/ Food Manufacturing, handling business development, key account management or direct selling to potential customers or retailers RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.