応募方法を確認する
仕事の内容
Our Client: Our client is a well-established Japanese Trading company, dealing in commodity plastics, engineering plastics, electronic materials, medical & healthcare products. They are currently looking for an experienced Customer Service Executive (Supply Chain) to join their team in Singapore. The Responsibilities: Order Management & Planning • Plan and submit orders to suppliers within 48 hours based on customer forecasts and purchase orders • Coordinate with customers on order placements and ensure timely follow-up • Chase suppliers for order status updates and share estimated availability with customers • Request suppliers to release materials produced according to the requested delivery dates (RDD) • Inform or chase customers to revise purchase orders in cases of discrepancies • Perform periodic housekeeping on outstanding purchase and sales orders data for internal system • Calculate and prepare raw material summaries for delivery to the compounding house • Prepare inbound summaries of finished goods from the compounding house • Coordinate with other planners on stock allocation (common stock) and update customers and system accordingly Inventory & Stock Control • Manage inventory levels for assigned customers and regularly follow up to clear slow-moving stock • Plan buffer stock or consolidate purchases to optimize cost and leverage better price brackets to reap economies of scale • Negotiate with customers to accept damaged goods where possible to reduce need to process for claims from supplier, 3rd party logistic service providers or insurance institutions • Process and maintain accurate records for trading contracts, inbounds, and outbounds Customer Service & Coordination • Coordinate with the Sales Team and other team members to ensure smooth delivery to customers • Liaise with warehouse personnel to confirm material availability and resolve issues • Assist the Sales Team by checking and updating SMS status when required • Visit customers 1–2 times per month to follow up on outstanding issues, slow-moving stock, accounts receivable, and gather updates on their business status Logistics & Documentation • Chase suppliers for shipping documents prior to vessel ETA and arrange for import clearance • Request and follow up with the warehouse for DCR photos needed for insurance claims • Ensure that customer delivery requests are processed accurately and promptly • Ensure accurate GST treatment and maintain proper documentation and filing for compliance at respective platforms • Check and coordinate with customers to open or amend Letters of Credit before shipment activation Finance & Reporting • Match and forward approved supplier invoices to Finance for timely payment • Manage accounts receivable and collections when required, ensuring timely follow-up on the completion of the credit workflow process • Check and investigate reasons for entries in the Negative Gross Margin Report monthly • Prepare monthly reports and assist suppliers with data and documentation when requested
応募条件
The Requirements: • Minimum Diploma in Logistics, Business Admin, Supply Chain Management or other relevant fields • Preferably 3-4 years of relevant order management/ supply chain management / import - export working experience • Good knowledge of SAP system (S4 Hana/SCM) is advantageous • Good knowledge of Letters of Credit is advantageous • Self-motivated, good team player and meticulous in figures • Able to work independently with minimal supervision • Excellent communication, coordination, interpersonal and computer skills RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 118635
給与・福利厚生・勤務時間
【給与・賞与】 給与（税込み）：3,500 ～ 4,500 SGD
