・Microsoft Power Platform（PowerApps、Power Automate、Power BI）の導入・最適化支援 ・要件ヒアリング、仕様定義、提案書作成 ・PowerShell／Pythonを用いた自動化スクリプト開発 ・技術資料・ユーザーガイドの作成（日英対応） ・クラウド技術を活用した業務効率化・DX推進 ・クライアント先への訪問（年2〜3回） ・IT関連実務経験3年以上 または ・STEM専攻の新卒者 ・Microsoft 365に関する実務経験・理解 ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） （尚可） ・Power Platform（PowerApps、Power Automate、Power BI）の実務経験 ・PowerShell／Pythonによる自動化スクリプトの経験 ・HULFT DataSpiderなどiPaaSツールの知識・経験 ・Microsoft認定資格（PL-900～PL-600）保有者歓迎 RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
・FX、MM、債券、GIRO、FASTなど銀行業務・システムの分析 ・業務要件の把握と技術的設計・評価 ・日本・シンガポール・APACの関係者調整 ・要件や変更点の図・資料作成による共有 ・時間・リスク・タスク管理 ・チーム協力と透明性のある運営 ・進捗・リスク報告、上層部への情報共有 ・プロジェクトの全工程管理支援（要件定義～導入） ・プロジェクトリードと連携し戦略的施策推進 ・IT・コンピュータ関連学士号 ・ビジネスアナリスト経験5年以上（要件定義・業務分析） ・以下いずれかの知識・経験必須：FX、MM、デリバティブ（IRS・CCS）、債券、FAST/GIRO、XB/MEPS ・システムアナリスト経験5年以上（設計・仕様作成） ・業務フロー・システム図作成、コミュニケーション力 ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） （尚可） ・複数領域の経験 ・多国籍プロジェクト・グローバルチーム経験 RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
・PCセットアップ・保守・サポート ・ネットワーク機器運用・保守（FortiGate等） ・Microsoft 365/Azure管理・ユーザー管理 ・通信回線・IT設備の調査・業者対応 ・チーム管理（タスク割当・休暇管理・対応） ・学士または同等の経験 ・ITインフラ実務3年以上 ・Microsoft 365運用経験 ・ネットワーク運用経験 ・チーム管理経験 ・英語ビジネスレベル（業務上必要なため） ・日本語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep.
Our Client: Our client is a renowned Business Solutions/ IT office automation company, headquartered in Japan. They are currently looking for an experienced Business Process Analyst & Improvement Specialist to join their growing team in Singapore. The Responsibilities: • Analyse existing business processes and document current workflows to identify inefficiencies • Propose and implement practical process improvements while minimising customisation of the ERP system • Design and document optimized workflows and business processes • Collaborate with IT teams to ensure process improvements are effectively integrated into enterprise systems • Define system requirements and work with developers and vendors to implement enhancements • Lead cross-functional teams in implementing process changes and system upgrades • Develop project plans, timelines, and budgets, ensuring successful delivery within scope • Build and maintain strong relationships with internal and external stakeholders • Facilitate effective communication between sales, operation teams, IT teams, and external vendors to ensure alignment of process improvements with business objectives • Drive change management activities to ensure smooth transition and adoption of new processes and systems • Develop and deliver training programs to stakeholders on new processes and system functionalities • Establish key performance indicators (KPIs) to measure the effectiveness of implemented improvements and monitor performance metrics and analyze data to identify further improvement areas, and strategic opportunities • Contribute to global operations and prepare for potential career opportunities outside Singapore ・業務プロセスの分析・改善 ・ERP最適化・システム統合 ・IT・ベンダーとの連携・調整 ・プロジェクト管理（計画・予算） ・関係者との調整・研修実施 ・KPI設定・データ分析・改善提案 ・グローバル業務・海外キャリアの可能性 The Requirements: • Bachelor’s degree in business administration, information systems, or a related field • 3+ years of experience in business process analysis or improvement roles • Strong analytical and problem-solving skills • Experience in change management and user adoption strategies to ensure seamless implementation of new processes • Proficiency in process mapping and data analysis • Excellent communication and interpersonal skills • Project management experience with the ability to lead cross-functional teams • Proficiency in Mandarin is preferred to effectively communicate with Native Chinese Stakeholders and Customers ・関連分野の学士号 ・業務改善経験3年以上 ・分析・問題解決スキル ・チェンジマネジメント経験 ・データ分析・プロセスマッピングスキル ・コミュニケーション能力 ・プロジェクト管理経験 ・英語ビジネスレベル（業務上必要なため） 【尚可】 ・中国語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 117666
Our Client: Our client is a prominent Japanese IT Consulting company. They are currently looking for an experience Service Delivery Manager, Maintenance Support to join their growing team in Singapore. Proficiency in Japanese language is essential to effectively communicate with Japanese Native Stakeholders and Customers. The Responsibilities: • Manage business operation automation and maintenance tasks for EUCs, primarily developed using Microsoft Access, including forms, queries, modules, tables, reports, and macros. • Oversee the entire SDLC, from requirement definition to go-live, for EUC maintenance and related projects. • Manage tasks related to SSIS, stored procedures, PowerShell scripts, SQL Server, and general database technologies on Windows Server. • Build and maintain positive relationships with clients, stakeholders, and project partners. Ensure clear and effective communication. • Coordinate and collaborate with internal and external teams to ensure smooth project delivery. • Communicate proactively with stakeholders to simplify complex technical situations for non-IT end users ・Microsoft Accessを使用したEUCの業務自動化およびメンテナンス管理 ・EUCメンテナンスおよび関連プロジェクトのSDLC全体を監督 ・SSIS、ストアドプロシージャ、PowerShellスクリプト、SQL Server、Windows Serverに関するタスク管理 ・クライアント、ステークホルダーとの関係構築とコミュニケーション ・社内外のチームとの調整によるプロジェクト進行支援 ・非ITユーザー向けに技術的問題を簡素化 The Requirements: • Minimum a degree in any field with at least 8 – 10 years of experience in similar Service Delivery Manager positions • Working experience in a banking IT unit and hands-on experience with programming • Experience in the entire Systems Development Life Cycle (SDLC), from requirement definition to go-live, using any programming language • Experience with SQL Server, SSIS, stored procedures, PowerShell scripts, and general database technology on Windows Server • Good communication skills (spoken & written) in both English and Japanese (in order to liaise with native Japanese speaking clients) • Ability to work independently and take initiative in proposing and implementing continuous improvements for maintenance services. • Strong team collaboration skills and the ability to manage both personal tasks and a team effectively. ・学士号およびサービスデリバリーマネージャー職での8～10年の経験 ・銀行IT部門での勤務経験とプログラミング経験 ・SQL Server、SSIS、PowerShellスクリプト等の技術経験 ・独立して業務遂行と改善提案ができる能力 ・チーム管理と協力スキル ・日本語ビジネスレベル（業務上必要なため） ・英語ビジネスレベル（業務上必要なため） RGF Privacy Policy – https://www.singapore.rgf-professional.com/privacy-policy Disclaimer: The Company complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. All qualified applicants will be considered for the position regardless of their age, race, religion, nationality, marital status, or family responsibilities. A more detailed discussion of the TGFEP is available on the Tripartite Alliance for Fair and Progressive Employment Practices (TAFEP) website at https://www.tal.sg/tafep. JO Reference: 116582
