【Closed】Sales Support / Customer Service (Freight Forwarder)

Job Detail

Sales Support / Customer Service (Freight Forwarder) (25K–30K) (SDG-115679)

<Job responsibilities>
- Help manage current customer accounts
- Confirm freight bookings and track orders
- Provide shipment quotes for customers and set up shipments and documents as required by customers
- set up Any documentation
- Deal with a high volume of inbound and outbound phone calls
- maintain relationships with carriers and customers
- Provide exceptional customer service to customers and carriers
- Solve customer and carrier problems and Help resolve issues
- Be a professional representative of our company that other employees look up to
- other related duties as assigned by the manager


<Necessary Skill / Experience >
- Thai nationality , Male, Female , age 24 - 30 years old
- Bachelor's degree
- Bachelor's Degree in any field
- At least 1-3 years of experience in Customer Service in a logistics or freight forwarding company
- Conversational high level in English for Communicating with Italian Director and customers
- Comprehensive knowledge and Experience in freight forwarding, Air, Ocean, Road, customs brokerage, logistics, distribution, and documentation.
- Extremely Proactive, Responsible, and well-organized
- Proficiency in MS office and database Management
- communication and interpersonal skills
<Preferable Skill / Experience>
- Bachelor’s Degree in Logistics or related fields.
- Can work under pressure
- Communicate with team member proactively
- TOEIC 700 up

Language Skill
English level : Conversational
Japanese level : None

Workplace Area: BTS Ekkamai
Working Hour: 9:00-18:00(Monday - Friday)

About the Benefits
25,000–30,000THB

About the company
Product & Service: Global Logistics provider with a worldwide network
Business Type: Distribution / Transportation / Warehousing;