รายละเอียดงาน
<Job responsibilities>
- Provide technical support to Sales/Customer about products' technical information including installation, repair and use.
- Introduce and recommend products based on customers' requirements.
- Analyze and determine methods on product selection and installation.
- Resolve customers' issues.
- Provide training on products' technical information to Sales, PC, and customers.
- Cooperate with Sales, customer Service team, Quality Assurance team, and other stakeholders.
- Prepare supporting documents for customers on products' technical information.
- Schedule training sessions and attending relevant meetings as required.
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