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Customer Service (IT) (20K–25K) (SDG-118739) <Job responsibilities> - Handle incoming customer inquiries via phone, email, live chat, and other communication channels. - Provide information to customers about services / GPS Tracking - Stay updated on product knowledge, promotions, and company policies. - Coordinate with technical team - Support documents for the technical service team - Ability to arrange a training for customers - other tasks as assigned
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<Necessary Skill / Experience > - Thai nationality , Male, Female , age 23 - 35 years old - Bachelor's degree- Bachelor’s degree in any related field - At least 1 year of experience in customer service. - Have Experience in IT industry. - Conversational basics in English to use email - Good and clear communication skill. - Have a pleasant Personality, friendly and good service mind. - Fast learning ability. - Ability to work as a team, Have good coordinating skill, to work harmony with co-workers. - Ability to work under pressure. - Ability to work overtime and as shift and on Saturday & Sunday or public holidays. <Preferable Skill / Experience> - Bachelor’s degree in business computer in any related field Language Skill English level : Conversational Japanese level : None Workplace Area: BTS Phaya Thai Working Hour: 8:30-17:30(Monday-Friday (Saturday: depends on work shift) 08:30 - 17:30 / 12:00 - 21:00) About the Benefits 20,000–25,000THB About the company Product & Service: IoT solutions for factory Business Type: Hardware;IT Solutions / IT Consulting;Communication Services;