รายละเอียดงาน
Customer Service (IT) (20K–25K) (SDG-114454) <Job responsibilities> - Handle incoming customer inquiries via phone, email, live chat, and other communication channels. - Provide information to customers about Services / GPS Tracking - Stay updated on product knowledge, promotions, and company policies. - Coordinate with technical TEAM - Support documents for technical service TEAM - Ability to Arrange a Training for customers - Other tasks as assigned
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<Necessary Skill / Experience > - Thai nationality , Male, Female , age 23 - 35 years old - Bachelor's degree in business computer or related field - Have 1-3 years experiences in IT support or customer service. - Conversational middle in English to Use email - Good and clear communication skill. - Have a pleasant personality, friendly and Good service mind. - Fast learning ability. - Ability to work as a TEAM, Have Good Coordinating skill, to work harmony with co-workers. - Ability to work under pressure. - Ability to work overtime and as shift and on Saturday & Sunday or Public holidays. <Preferable Skill / Experience> - Have Driving License and Can drive alone to up-country is preferable Language Skill English level : Conversational Japanese level : None Workplace Area: BTS Phaya Thai Working Hour: 8:30-17:30(Monday-Friday (Satday: depends on work shift) 08:30 - 17:30 / 12:00 - 21:00) About the Benefits 20,000–25,000THB About the company Product & Service: IoT solutions for factory Business Type: Hardware;IT Solutions / IT Consulting;Communication Services;