<Job Duties>
香港系の投資顧問機関（IFA)のジャパンデスクにてカスタマーサービス人材を募集しております。
職務内容
・電話やメールによる取扱い金融商品の情報提供、説明
・日本顧客からの問い合わせ対応（主にメール）
・書類チェック、修正、改正
・資産運用マネージャーのアシスト
・その他関連業務
We are looking for customer service personnel at the Japan desk of a Hong Kong investment advisory organization (IFA).
Job Description
・Provision of information and explanations of financial products handled by telephone and e-mail
・Responding to inquiries from Japan customers (mainly by e-mail)
・Document checking, correction, revision
・Assist of asset management managers
・Other related duties
応募条件
募集要項
・大卒以上
・基本的なビジネスマナー、電話対応
・日本語（特にメール、書くことが中心）、英語が堪能な方
・入社後に保険の資格を取って頂ける方（IIQE paper1,3)
・日本での留学経験や就業経験があれば尚好
・香港で就業可能なビザをお持ちの方
Application Guidelines
・Bachelor's degree or above
・Basic business manners, email and phone response
・Fluent in Japanese (especially e-mail and writing) and English
・Can obtain insurance qualifications after joining the company (IIQE paper1, 3)
・ Experience of study abroad or work experience in Japan is preferable.
・ Eligible visa holder to work in Hong Kong
福利厚生・手当
Medical
Sick leave: under HK labor law
Compensation holiday or OT allowance for working on Saturday, Sunday or national holidays
Job duties All round accounting, admin and secretary job (Back Office job) Accounting part: 50%、HR part: 25%、GA part: 25% ● Accounting work includes 1、invoice issue；invoice check；Payment List renewal； 2、Account Receivable ，Journal entry； 3、Corporate credit card control；General Cashier ； 4、Expenses reimbursemen；payroll 5、Monthly closing；Year-end financial statements ● HR part １，Interview candidiates，on board and offboading； ２，Attendance control 3，Visa renewal for Overseas employees ● GA １，Office supplies replenishment. ２，Contracts management ３，Requests from Japanese CEO ● Ad hoc duties Necessary Skill / Experience - 3 years or above of accounting and 1 year or above of admin experience - Proficient in business-level written and spoken Japanese, English (primarily in Cantonese, Mandarin will be a bonus) - Good Interpersonal and communication skills, able to multi-tasks - Good computer skills in Word, Excel and PowerPoint - Being able to keep confidentialities and very good time management skill
【職務詳細】 法務、総務、人事、会計、財務、営業管理等をお任せするポジションです。 ■契約・取引関係等、弁護士とのやり取り、コンプライアンス、社内規定に関する業務の統括 ■会社の年度・月別予算策定と業績の進捗管理及び本社への報告 ■資金繰り状況の把握と本社への報告ならびに銀行からの資金調達手配 ■人事・総務全般に係る業務の統括 ■滞留債権や在庫に関する管理、資料作成、本社への報告 ■上司不在時の代行業務 ■その他関連業務 【Job Details】 This position entrusts you with legal, general affairs, human resources, accounting, finance, sales management, etc. ■Supervision of operations related to contracts, business relationships, etc., communication with lawyers, compliance, and internal regulations ■Formulation of the company's annual and monthly budgets, progress management of business performance, and reporting to the head office ■Understanding of cash flow status, reporting to the head office, and arranging financing from banks ■ Supervision of operations related to human resources and general affairs ■Management of accumulated receivables and inventory, preparation of materials, and reporting to the head office ■ Substitute work in the absence of a supervisor ■Ad hoc duties 【応募必須条件】 ■ネイティブレベルの日本語、ビジネスレベルの英語、中国語 ■非営業マネージャーとしての5年以上のご経歴 ■職務に係る不定期の出張が可能な方 ■ Native-level Japanese, business-level English and Chinese ■ More than 5 years of experience as a non-sales manager ■ Be able to perform business trips irregularly related to the duties
