【Closed】Customer Service Supervisor (Import Team in Ayutthaya)

Job Detail

Customer Service Supervisor (Import Team) @Ayutthaya
(30K-35K) (SDG-22179)
<Job Responsibilities>
 Handle and control Import shipment
 Providing help and advice to customer on company's products & services
 Communicating courteously with customers by e-mail and telephone
 Contacting with carrier, shipping line and truck company
 Keeping accurate records of discussions or correspondence with customers
 Investigating and solving customer’s problems, which may be complicated or long-standing problems that have been passed
 Control advances of routine operations, especially inspection costs & other fees



Workplace Area: U-Thai, Ayutthaya
Working Hour: 8:00-17:00 (Mon - Fri)




About the Benefits
Salary: 30,000–35,000THB

About the company
Products: 1. International Freight Forwarding Services
2. International and Local Transportation Services
3. Packing Services
4. Household Moving and Personal Effect
5. Logistics Outsourcing
Business Type: Distribution / Transportation / Warehousing;




<Necessary Skill / Experience >
 Thai nationality, Male/female, 35-40 years
 Bachelor’s degree
 Minimum 5 years’ experience with Forwarding agent in air import cargo
 Experiences in Logistics Company
 Good knowledge about EDI, BOI rule and Custom Regulation
 Good English skill [writing email, and occasionally report to JP MD]
 High responsibility and service mind

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational level
Japanese: None