【Closed】Customer Service Manager (Air Import) at SVB airport

Job Detail

Customer Service Manager (Air Import) @Suvarnabhumi airport (50K-80K) (SDG-23786)
<Job Responsibilities>
 Leading and supervising a team of customer service staffs
 Set reasonable customer satisfaction goals and work with the team to meet them on a consistent basis
 Analyzing statistics and prepare reports to determine the level of customer service organization is providing
 Improving customer service procedures, policies, and standards for company or division
 Meeting with branch manager to discuss possible improvements to customer service
 Involvement in staff recruitment and appraisals (Annual PMR)
 Motivating the team, to make sure they abide by all company policies and procedures.

Workplace Area: ARL Suvarnabhumi, Bangkok
Working Hour: 8:30-17:30(Mon - Fri)


About the Benefits
Salary: 50,000–80,000THB
About the company
Products: International Freight Forwarding Services. International and Local Transportation Services. Packing Services. Household Moving and Personal Effect. Logistics Outsourcing
Business Type: Distribution / Transportation / Warehousing




<Necessary Skill / Experience >
 Thai nationality, Male/Female, age 35-50 years old
 Bachelor’s Degree
 Minimum 8 years' experience in Air import customer services
 Graduated in logistics, International business, or related
 Good English skill in communication

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
Japanese: None