【Closed】Call center super visor

Job Detail

Call Center Supervisor (35K-42K) (SDG-25280)
<Job Responsibilities>
 Be the center person to communicate with internal Sales team to assure the quality to client
 Supervise 2 members to assure their response quality and customer satisfaction
 Monitor & gather information to report to client side and inform Sales team in Beijing
 When trouble (network issue, sudden absence of the members ETC) happens, make quick decisions to solve the issue and report to Sales team
 When members escalate the claims from the customers, take care the and solve the issue and gather information
 Fulfill other work assigned by manager


Workplace Area: Saphan Taksin, Bangkok
Working Hour 9:00-18:00(Mon-Fri)

About the Benefits
Salary: 35,000–42,000THB



About the company
Products: BPO (business process outsourcing) call center, the service corresponds to telephone, e-mail, and other channels.
Business Type: Outsourcing Company / BPO Company




<Necessary Skill / Experience >
 Thai nationality, Male/Female, age 25-40 years old
 Bachelor's degree
 Good command in English (Advanced highest or up)
 Working experience in Call center at least 2 years
 Experience to communicate with client side

<Preferable Skill / Experience>
 None

Languages skills
English: Conversational Level
Japanese: None