Job Description
<Job Responsibilities> - Coordinate with customers by phone and email. - Follow up on documents to record invoices. - Hall for important documents and documents for external import-export ceremonies. Reserve a car, reserve a boat > The staff confirms the booking and sends it to the customer. > Check the Routing Order and send it to the agent. > Check job sheets and various documents for all sales and outbound document departments. > Correspondence with agents and customers on general matters. Prepare documents for various types of expenses such as expenses for exchanging D/O, preparing tax disbursements, or others. - Paperless, send the draft to specialized team, get approval, then Key in. - Follow up on documents to close expenses (follow up with outsource company to get receipt), issue B/L documents, and others. Other work in the assigned department - Contacting customers, transporters, booking confirmations and related persons according to management orders - Identifies and resolves daily operational issues and underlying causes as requested. - Attend meetings to present work or evaluate work Other tasks assigned - Coordinate with customers in providing various information and coordinate with Sales regarding various problems, including helping to solve immediate problems for customers.
Job Requirement
<Necessary Skill / Experience > - At least 2 years experience in Import or Export Operation (Freight Forwarder or Logistic field) - Experience in Paperless procedure, Delivery Order Key In - Conversational Middle to High level in English (documents, Internal-external use, email correspondance etc.) - Proficient in logistic working process and documentations - Proficient in ERP, MS Excel (Pivot, V look up), Chat GPT - Detail oriented, yet able to complete all work process within time frame. <Preferable Skill / Experience> - Experience in both Import or Export procedure with customer support working function. - Early join candidate - Experience of ECS (ERP system)