【Closed】Customer Support & Provisioning Engineer

Job Detail

About this Job

*Job Highlight*

     •   Opportunity to work with top 3 network provider of Japan

     •   Utilize your engineering skills to support customers

     •   Build strong connection and polish your skill while working with the best



Duties & Responsibility:

1. Operation & Maintenance work

    - On-call troubleshoot support (All services & products provided to customer)

2. B-end support work (International IP-VPN circuit)

    - Coordinate with GNOC provisioning team, local carrier & local customer to complete provisioning step of new IP-VPN 

      (In-house cabling ~ Carrier DSU installation)

    - Inform outage plan of every circuits to related division in KJP & customer

3. Re-sale circuit provisioning support work

    - Coordinate with local carrier & local customer to complete provisioning step of all new re-sale circuits 

      (In-house cabling ~ Carrier DSU installation) 

4. Control customer spare parts & internal use equipment

    - Control existing & request/return status of customer’s spare parts and internal use equipment

      Proceed supplementation of customer spare parts & some internal use equipment

5. Daily administration job

    - Equipment repairing coordination

    - Service report & other documents inputting to system   

      

Qualification:

•   Male or Female, Thai nationality, age between 23-30 years old

•   Have related experience 0-3 years

•   Bachelor’s Degree in Computer Engineering , Computer Science, or related fields

•   Good command of English will be advantage

•   Have basic knowledge of WAN, LAN including Wireless Network, Internet, Firewall, VPN, Anti-

•   Virus, network infrastructure and PC hardware/software

•   Ability to work under pressure with a team work spirit

•   Be a fast learner and willing to learn new knowledge

•   Have strong service-minded characteristics

        *English: Business Level (Business, TOEIC:700 or over)



About the Benefit

-Social Security Insurance

-Life insurance

-Provident Fund  

-Annual Health Check