【Closed】Customer Service Assistant Manager

Job Detail

Customer Service Assistant Manager (23K-38K total)
(JO-170726-133041)

About this Job
Job Highlight
Ø    An opportunity to work at a famous Japanese automotive logistics company
Ø    An opportunity to utilize your skills to support the company
 Work outline: Overall of Customer Service and support a team

Duties & Responsibilities:
Ø    Handle customer complaints and provide solutions in order to meet customer satisfaction
Ø    Take care of 3 key job areas; customer service, proof of documents and site administration
Ø    Provide help and assistance to make sure customer orders are handled properly
Ø    Attend meetings with customers and related parties
Ø    Build and retain customer relationships and ensure all customers and clients’ enquiries have been appropriately handled and followed up in a timely manner.
Ø    Coordinate with the operations team on operational activities, issues resolution, and process implementation and performance improvement

Qualifications:
[Must]
Ø    Thai nationality, Male or Female, Age 30-40
Ø    Bachelor's Degree
Ø    At least 5 years of experiences in warehouse & logistics management field
Ø    Excellent understanding of customer service concepts
Ø    A good leader with strong analytical and problem-solving skills
Ø    Organized and hands-on person with great attention to details
Ø    Strong interpersonal skills and interaction with people at all levels
Ø    Good command of written & spoken English


Prefer:
Ø    Familiar with international freight forwarding market experience and shipping import customer service operations.

Languages skills
English: Business Level
Japanese: None
 

Workplace Area: Bangna-Trad Rd
Working Hour: 9:00 – 18:00 (Mon-Fri) (work on Saturday every 2 weeks; 3 hours a day)

About the Benefit
Salary: 23,000 – 38,000 THB including all allowance
☒Social Insurance
☒Accidental and Health insurance OPD/IPD
☒Provident Fund
☒Annual Health Check
☒Monetary assistance
☒Uniform
☒Transportation Allowance
☒Position Allowance
☒ Bonus depends on corporate profit and individual achievement


About the company
Business Type: Logistics
Products: International Air Freight Forwarding, International Air, Freight Forwarding, Customs Brokerage, Ocean Freight, Forwarding, Road Freight Forwarding, Intermodal, Freight Forwarding, Land Transport,
Other Incidental Business with the above