Job Description
Boutique Supervisor (35K-50K) (SDG-51141)
<Job Responsibilities>
Essential job duties
Manage the say-to-day operations of your department (briefings, team building...)
Sell products and contribute to the growth of sales in the store
Engage customers and create loyalty by conveying the company values
Maintain the customer service standard as per company's requirements
Management
Manage the integration of new joiners and help manager to assign responsibilities
Assist the team on product training, coaching, jobs delegation and review the performance of the staff.
Develop and maintain a good team work in the department and enhance synergies with other departments
Supervising Performance and Sales
Achieve sales target by mastering the use of selling techniques, clientele and product knowledge so as to ensure the sales and productivity are maximized
Be a role model to the team and contribute to the global team performance
Monitor the sales and motivate the team to drive the sales
Share responsibility of coaching spot with manager
Supporting Customer Relations and Services
Maintain the team passion to the brand
Maintain customer service standard and handle customer complaints, ASS, packaging issues, etc.
Following up the organization of the back office
Monitor and control stock inventories
Provide necessary support to the floor and cashier
Maintain the floor display area and merchandise
Maintain the general security of the boutique including opening and closing of the boutique, safety of different exist, merchandises and the POS procedures
Other tasks as assigned
<Necessary Skill / Experience >
Thai nationality , Male/Female, age 30-35 years old
Bachelor’s degree
At least 4 years of retail sales experience or Client Service Business, preferably in a luxury consumer goods setting.
At least 2 years of working experience at supervisory level in luxury products
Good command of Thai and can communicate in English
Computer literacy a must
Excellent cross-selling skills
Service-oriented, good communication and interpersonal skills
Able to work independently
Have a genuine passion for luxury and an interest in the retail and fashion industry
<Preferable Skill / Experience>
Fluency in one or more foreign languages a plus, Mandarin Chinese preferred
Languages skills
English: Conversational Level
Japanese: None
Workplace Area: BTS Siam, Bangkok
Working Hour: 9:00-18:00(5 day-off/ month, including public holiday - compensate by changed day off
Mon-Sun 1st shift: 09.00 - 18.00 hrs. 2nd shift 10.00 - 19.00 hrs. 3rd shift 12.00 - 21.00 hrs. )
About the Benefits
Salary: 35,000–50,000THB
About the company
Products: European luxury goods company (fashion, fragrance and accessories for Women and Men)
Business Type: Apparel / Accessories
<Job Responsibilities>
Essential job duties
Manage the say-to-day operations of your department (briefings, team building...)
Sell products and contribute to the growth of sales in the store
Engage customers and create loyalty by conveying the company values
Maintain the customer service standard as per company's requirements
Management
Manage the integration of new joiners and help manager to assign responsibilities
Assist the team on product training, coaching, jobs delegation and review the performance of the staff.
Develop and maintain a good team work in the department and enhance synergies with other departments
Supervising Performance and Sales
Achieve sales target by mastering the use of selling techniques, clientele and product knowledge so as to ensure the sales and productivity are maximized
Be a role model to the team and contribute to the global team performance
Monitor the sales and motivate the team to drive the sales
Share responsibility of coaching spot with manager
Supporting Customer Relations and Services
Maintain the team passion to the brand
Maintain customer service standard and handle customer complaints, ASS, packaging issues, etc.
Following up the organization of the back office
Monitor and control stock inventories
Provide necessary support to the floor and cashier
Maintain the floor display area and merchandise
Maintain the general security of the boutique including opening and closing of the boutique, safety of different exist, merchandises and the POS procedures
Other tasks as assigned
<Necessary Skill / Experience >
Thai nationality , Male/Female, age 30-35 years old
Bachelor’s degree
At least 4 years of retail sales experience or Client Service Business, preferably in a luxury consumer goods setting.
At least 2 years of working experience at supervisory level in luxury products
Good command of Thai and can communicate in English
Computer literacy a must
Excellent cross-selling skills
Service-oriented, good communication and interpersonal skills
Able to work independently
Have a genuine passion for luxury and an interest in the retail and fashion industry
<Preferable Skill / Experience>
Fluency in one or more foreign languages a plus, Mandarin Chinese preferred
Languages skills
English: Conversational Level
Japanese: None
Workplace Area: BTS Siam, Bangkok
Working Hour: 9:00-18:00(5 day-off/ month, including public holiday - compensate by changed day off
Mon-Sun 1st shift: 09.00 - 18.00 hrs. 2nd shift 10.00 - 19.00 hrs. 3rd shift 12.00 - 21.00 hrs. )
About the Benefits
Salary: 35,000–50,000THB
About the company
Products: European luxury goods company (fashion, fragrance and accessories for Women and Men)
Business Type: Apparel / Accessories