Job Description
<Job Responsibilities> - Create and manage customer lists (input and update CRM) - Approach prospects via phone and email - Coordinate appointments and manage sales meeting schedules - Respond to inquiries (phone/email) - Assisting with sales materials and report creation - Supporting inside sales KPI management - Other administrative support tasks within the sales department - Attending meetings and taking real-time minutes - 顧客リストの作成・管理(CRM への入力・更新) - 見込み顧客への電話・メールによるアプローチ - アポイント調整および商談スケジュールの管理 - 問い合わせ対応(電話/メール) - 営業資料・レポート作成のサポート - インサイドセールスKPI管理の補助 - その他、営業部門における事務サポート業務 - Meetingに同席し、リアルタイムでの議事録作成
Job Requirement
<Necessary Skill / Experience > ・Education: Bachelor's Degree ・Gender: any, prefer female ・Age: 30 - 35 ・Language: Japanese Business Level (N1 equivalent) ・Experience: - At least 3 years of working experience in inside sales, sales administration, or customer success - Good PC skills (Word, Excel, Spreadsheet, Mail,...) - Comfortable with phone support - Comfortable with data entry into CRM and internal systems - Capable of performing accurate and meticulous clerical work <Preferable Skill / Experience> - Experience in telephone sales (outbound or inbound) - Work experience in the healthcare or IT industry - Strong logical thinking and communication skills - English proficiency <Ideal candidate> 1. Language and Communication Skills - Business-level Japanese comprehension: Can accurately interpret conversations between sales representatives, recorded business negotiations, and email content - Well-balanced communication skills to understand Japanese sales representatives' intentions while respectfully conveying areas for improvement - Understanding of nuances unique to Japanese culture (e.g., indirect expressions, reading the room) and ability to provide feedback in an appropriate tone 2. Job Skills and Experience - Experience in sales or inside sales: Understands the flow of negotiations and order processes, enabling precise feedback - Basic design modification skills using tools like Canva - Proficient in creating and editing documents using Google Docs and Sheets 3. Multitasking Ability - Capable of simultaneously handling multiple tasks such as sales emails, negotiation feedback, and quote requests - Skilled at prioritizing and processing tasks quickly 4. Task Execution Ability - Fast and highly accurate in administrative processing - Responds promptly to requests and completes tasks on schedule - Possesses the mindset to support the team's sales activities as a “shadow partner”