Job Description
<Job Responsibilities> 1. Process Definition & Improvement: - Support the creation, documentation, and continuous improvement of Standard Operating Procedures (SOPs), policies, and work instructions. - Participate in root cause analysis and continuous improvement initiatives. 2. Process Monitoring & Audit Compliance - Plan, perform, and document internal audits to evaluate compliance with defined processes. - Monitor and assess process adherence across projects and departments. - Conduct internal audits to ensure that projects are operating in compliance with organizational standards - Identify non-compliances and support corrective/preventive action (CAPA) efforts. 3. Metrics & Reporting: - Collect and analyze process and quality metrics. - Generate regular reports for leadership to support quality and performance tracking. 4. Training & Coaching: - Provide training and guidance to teams on QA processes, compliance requirements, and best practices. 5. Audit & Certification Support: - Support external audits and certification processes (e.g., ISO 9001, CMMI, ASPICE). - Ensure audit readiness across departments and maintain audit documentation 6 . Non-Essential Job Responsibilities - Tool Administration Support: Proficient in using quality-related tools (e.g., Jira library, Redmine, SharePoint as needed. (Non-Essential Job Responsibilities) - Team Collaboration Activities: Participate in cross-functional workshops and team-building exercises not directly tied to quality responsibilities. - Special Projects: Contribute to ad-hoc improvement initiatives or internal projects outside the core QA function, such as CSR events or innovation pilots. - Knowledge Sharing: Present learnings, updates, or process changes during internal meetings or community of practice forums
Job Requirement
<Necessary Skill / Experience > ・Gender: Any ・Education: Bachelor’s degree in Computer Science, Engineering, Quality Management, Information A degree in a related field is required ・Age: 27 - 35 ・Language: English at Basic level ・Experience: at least 3–5 years of relevant work experience in Process Quality Assurance, Software Quality Assurance, or Process Improvement roles. • Hands-on experience working with quality standards or models such as: ISO 9001, CMMI (Capability Maturity Model Integration), ASPICE • Proven experience in: - Conducting internal audits - Driving process compliance initiatives - Working in cross-functional teams within software development, engineering, or regulated environments <Skill / Experience> : • Strong understanding of QMS and Process Improvement Methodologies • Familiarity with Software Development Life Cycle (SDLC) models: Waterfall, Agile, DevOps • Knowledge of audit techniques and experience conducting internal quality audit