Job Description
<Job Responsibilities>
• Responsible for the generation of order income and revenue from new and existing large and medium customers, mainly through customer visits or industry events. Responsible for region/ area, portfolio or a cluster of customers defined in the sales plan:
- Meet and exceed sales target: generation of order income and revenue from new and existing large and medium customers as defined in the sales plan.
- Develop and maintain a customer-focused list (together with Area Sales Manager) by proposing focused customers and business opportunities based on marketing leads, own opportunities, certificate expiry lists, market knowledge, etc.
- Identify solutions for customer needs, if necessary with the involvement of Subject Master Experts.
- Generate new leads (e.g. on fairs) and convert assigned sales leads generated by e.g. marketing or other channels.
- Execute customer visits and or visit to industry events.
- Acquire new customers.
- Maintain/grow customer loyalty and ring-fence critical business through regular customer interaction and visits.
- Maintain positive relationships with existing customers to up-sell the service portfolio.
- Recover lost customers.
- Document all activities in the relevant TR IT tools (e.g. Salesforce.com).
- Responsible for the on-time delivery, quality, and follow-up of the quotation according to the customer's needs.
- Follow up on quotations with the customer (can be delegated to sales support).
- Conduct the final negotiation of quotation and contracts with the customer in collaboration with relevant stakeholders / P&L responsible persons and in line with TR requirements.
- Support in the cash collection of unpaid/overdue invoices for the customers for which (s)he is responsible.
- Contact for cross-BF (Business Function) / cross-BS (Business Stream) inquiries from other Sales colleagues.
- Monitor market and competitors.
- Conduct sales analytics in the area of responsibility.
- Participate in regular sales reviews with the disciplinary Supervisor.
• Support the Area Sales Manager in defining the yearly sales plan.
Job Requirement
<Necessary Skill / Experience >
・Education: Bachelor's Degree, prefer having a background in Medical Equipment
・Language: English - Business Level
・Experience: At least 1-2 years of experience in the related area:
• Ideally, first experience in Testing, Inspection, Certification (TIC) services.
• Or having sales experience in the Medical Equipment field
・Other requirements:
• Excellent negotiation and customer service skills
• Excellent time management and prioritization skills.
• Hands-on mentally; pronounced ability for self-organizing skills.
• Good communication, strong rhetorical skills over the phone.
• Good problem-solving, statistical, and analytical skills.
• Ability to meet deadlines without supervision.
• Experience working both independently and in a team-oriented, collaborative environment is essential and dealing with high-level people.