Job Description
Report to Japanese Manger
Job Responsibilities (Mainly deal with paperwork, procedure):
- Support Japanese Manager
- Identify and assess customers’ needs to achieve satisfaction (both clients and students)
- Consult and support students' document, study course registration procedure
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Essential Requirements
- Bachelor's degree
- Japanese language N2
- Fresh is okay
- Proficient in Office tools such as Excel, Word, PPT etc.
- Female
Preferable Requirements
- Candidate graduated from one of the following university: Foreign Trade, Hanoi National University, Hanoi University...
- Experienced working in back office (deal directly with clients and customers)
Job Responsibilities (Mainly deal with paperwork, procedure):
- Support Japanese Manager
- Identify and assess customers’ needs to achieve satisfaction (both clients and students)
- Consult and support students' document, study course registration procedure
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
Essential Requirements
- Bachelor's degree
- Japanese language N2
- Fresh is okay
- Proficient in Office tools such as Excel, Word, PPT etc.
- Female
Preferable Requirements
- Candidate graduated from one of the following university: Foreign Trade, Hanoi National University, Hanoi University...
- Experienced working in back office (deal directly with clients and customers)