Job Description
<Position Objective/Expectation > - Customer support for games developed by Japanese companies <Job Responsibilities> ・Sending emails to end users (French) ・Escalating to game developers in Japan ・Researching by using management tools ・Communicating with the company about some problems and how to respond to them ・Inquiring analysis ・Reporting to Manager [Work environment] ・Communication: Slack, Skype ・Tools used: Google Workspace
Job Requirement
<Necessary Skill / Experience > ・Age: 22 ~ 40 ・Gender: Any ・Education: Bachelor's Degree ・Language: - French - Business Level. Ability to communicate smoothly with French customers. - English - Conversational Level( For internal communication) ・Experience: open for fresher. ・Having good communication skills ・Having reporting skills ・Can work from home via shift working <Preferable Skill / Experience> ・Experience in customer support is a plus