Job Description
<Job Responsibilities> - Manage and develop relationships with existing customers to ensure customer satisfaction, retention, and business growth - Identify opportunities to expand business with existing accounts while developing new business opportunities to achieve sales targets - Visit customers regularly to understand their logistics needs, present ocean freight solutions, and strengthen long-term partnerships - Handle customer inquiries, prepare quotations, and negotiate pricing in coordination with the Pricing and related teams - Coordinate with Customer Service, Ocean Customs Clearance, overseas offices, and other internal departments to ensure smooth shipment operations and service quality - Monitor customer requirements, shipment status, and sales performance, providing proactive support and timely follow-up - Resolve customer issues and ensure prompt, professional responses to maintain high service standards - Support, coach, and provide guidance to junior sales team members when required - Prepare sales reports, account development plans, and market updates for management review
Job Requirement
<Necessary Skill / Experience> - At least 1 years of experience in Ocean Freight Sales, with experience managing key accounts - Conversational high in English to communicate with customers - Own car and ability to drive to visit customers when required <Details> - Experience in maintaining existing customers and expanding business within assigned accounts - Proficient in Microsoft Office, especially Excel and Word - Strong communication, negotiation, presentation, and relationship management skills - Service-minded, proactive, results-oriented, and able to work well under pressure