Job Description
<Job Responsibilities> - Develop Air Freight business for both Import and Export services within assigned markets and customer segments - Identify and approach potential importers, exporters, and prospective customers to create new business opportunities - Develop new customers and new traffic, with particular focus on Chachoengsao, Prachinburi, and Nakhon Ratchasima (Korat) - Conduct regular customer visits to understand customer needs, present logistics services, and identify opportunities for business expansion - Maintain and strengthen relationships with existing customers through regular visits and business follow-up - Develop additional business and service opportunities from existing customer accounts - Prepare, issue, and monitor quotations through Q-Manager / WebCargo - Follow up on sales leads and business opportunities received from Express overseas offices - Identify new markets and potential customers for Air Freight and related logistics services - Prepare and conduct professional sales presentations and logistics solution proposals - Negotiate freight rates, service pricing, credit terms, and other commercial conditions with customers - Understand customer logistics requirements and recommend appropriate solutions - Convert qualified sales leads and business opportunities into confirmed business - Manage RFQ opportunities and coordinate the preparation of commercial proposals - Monitor individual sales activities and performance against assigned targets - Participate in and conduct weekly and monthly sales meetings - Monitor market trends, customer requirements, and competitor activities - Respond promptly to customer inquiries, concerns, complaints, and commercial issues - Coordinate with Customer Service and Operations teams to ensure smooth shipment handling - Support the resolution of operational and logistics-related issues that may affect customers - Ensure customer information, quotation records, and commercial information are properly maintained and updated
Job Requirement
<Necessary Skill / Experience> - At least 1 years of Sales experience in Freight Forwarding (Air), Logistics(Air), Air Cargo, Air Freight, or a related business. (Understanding of Air Freight Import and Export services and operations) - Conversational High level of English to communicate with foreign customers and internal teams - Able to use own car, as this role requires customer visits and new customer acquisition (Chachoengsao, Prachinburi, Nakhon Ratchasima (Korat)) <Details> - Experience in developing new customers and generating new business - Experience in maintaining and expanding existing customer accounts - Understanding of Incoterms 2020 - Experience in preparing quotations and commercial proposals - Able to negotiate pricing, credit terms, and commercial conditions - Able to identify customer needs and propose suitable logistics solutions - Good understanding of customer relationship management - Strong coordination and problem-solving skills - Able to analyze market trends and competitor activities - Proficient in Microsoft Office including Word, Excel, and PowerPoint - Comfortable working in target-driven Sales environment with responsibility for shipment volume, revenue, profitability, and new business development <Preferable Skill/ Experience> - Educational background in Airline Business or related field - Experience in Air Freight Sales - Working knowledge of AS400, WebCargo, Outlook 365 or similar systems