Job Description
<Job Responsibilities> - Manage repair services, inspection and maintenance work, rental services, and other support activities. - Schedule appointments with customers through various channels such as phone, email, or others. - Assign engineers according to the appointment date and time, and immediately notify customers in case of any unforeseen circumstances. - Clearly explain the details and findings from the inspection and maintenance to customers. - Manage departmental equipment and tools. - Inspect and ensure that all tools and equipment are in good working condition. - Maintain cleanliness and organization within the department. - Support company operations. - Provide support for company activities in terms of documentation, services, and other operational tasks. - Coordinate with customers. - Communicate and coordinate with customers via telephone or at designated locations. - Assist and provide accurate information to customers. - Maintain high service standards and ensure customer satisfaction. <Job Additional Responsibilities> - Supervise and monitor the implementation of assigned tasks according to the central schedule. - Oversee and verify monthly service inspection reports of equipment. - Supervise and review repair work. - Perform other duties as assigned by the supervisor and comply with company policies.
Job Requirement
<Necessary Skill / Experience > - Bachelor’s degree or higher in Engineering. - At least 5 years of experience as a Service Technician or Service Engineer in the Medical Equipment industry - At least 1 year of management experience with direct subordinates - Have a driver’s license and be able to drive a manual transmission car. - Conversational Middle-level in English for communication with the Doctor and making the document - In cases of necessity, the employee may also be required to work on holidays or after regular working hours. - Able to travel and work in the assigned upcountry areas as required (All Thailand) <Details> - Good interpersonal skills and the ability to work well with others. - Positive working attitude. <Preferable Skill / Experience> - Have experience in BK Medical, M-Cube tech, Medkonsult, Angiodynamics, Urotech, Emcision, Sterylab - Can start working immediately