Job Description
<Job Responsibilities> - Provide technical support for electrical and automation equipment, with a strong focus on Mitsubishi PLC programming. - Investigate technical issues, identify root causes, propose corrective actions, and perform on-site troubleshooting when required. - Support sales activities by preparing quotations, confirming specifications, and providing technical solutions and documentation to customers. Plan, coordinate, and manage projects to ensure successful execution and achievement of project objectives. - Build and maintain strong relationships with customers by providing ongoing technical and after-sales support. - Communicate and coordinate effectively with customers, the Japan headquarters, and both local and overseas suppliers. - Support customers in resolving technical challenges through a combination of engineering expertise and customer-focused service. - Other duties assigned
Job Requirement
<Necessary Skill / Experience> - Bachelor’s degree in Electrical Engineering - At least 1 year of work experience in Service Engineer - TOEIC score of 550 or above is a must On-site Assignment Requirements: - Domestic: Ability to work on long-term on-site assignments for approximately 1–2 months. - Overseas: Ability to undertake overseas business trips for approximately 2–4 weeks when required. <Preferable Skill/ Experience> - Japanese language skill (N3 or N4 level) - Personal vehicle availability is optional. **Optional Training Opportunity: Assigning a short-term training (approximately 2-4 weeks) in China or Japan to gain hands-on knowledge and practical skills of the CHINO system. And support customer of pre-inspection around 2-4 weeks.