Job Description
About this Job
Job Highlight
-Opportunity to work with one of top optical product manufacture of Japan
-Opportunity to work in highly stabilized and systemized organization
-Opportunity to take full authority in a leadership role
Duties & Responsibility:
Leading the customer service team and motivate team member to provide best service and ensure high satisfaction to all visiting customer
Setting, managing, and controlling the repairing service quality and turnaround time to meet service center standard
Providing coaching, advice, and support to team members to elevate members’ skill, knowledge, and motivation
Regularly report concerned information to president and MD and also HQ
Desired skills & experiences:
[Must]
Mal, 37 – 42 years old
Thai Nationality Only
Bachelor’s degree or Master degree in business or any related field
7 years of experience in customer service center
Minimum 3 years of experience in managerial level
Good command in English both written and spoken
[Prefer]
Experience or knowledge camera industries
Active, Energetic, good interpersonal skill, Humble, self-initiate personality
Knowledge in TQM, LEAN, etc.
Languages skills:
English: Business Level (Business, TOEIC:700 or over)
Workplace Area:Sathon / Bangkok (BTS Chongnonsri)
Working Hour:Mon - Fri (8.30 – 17.30)
About the Benefit
Salary: 70,000 - 80,000 THB/ Month
- Around 3 months pool bonus
- Yearly health check
- Medical Support (OPD)
- Medical insurance
- Commission
About the company
Industrial & Product:Optical products, Digital Camera, Binocular