Job Description
<Job Responsibilities> (1) Research Design & Proposal Development - Partner with Client Service and Business Development teams to understand client issues and propose appropriate research solutions. - Lead the development of research proposals, methodologies, sample design, and project plans. - Act as a client advisor, providing professional recommendations throughout the research process. (2) Project Management (End-to-End) - Own full-cycle project management including planning, timeline control, resource coordination, and quality assurance. - Oversee questionnaire design, moderation guides, discussion materials, and other research tools. - Ensure all deliverables meet client expectations with regard to timing, data accuracy, and insight quality. - Resolve project-related challenges proactively and effectively. (3) Client Communication & Advisory - Serve as the main interface with clients at all key stages of the project, including proposal discussion, research design review, fieldwork updates, and report delivery. - Build strong, trust-based relationships by bringing solid negotiation, technical, and process-management skills to every interaction. - Present findings and insights in a clear, structured, and actionable manner. (4) Data Analysis & Reporting - Analyze quantitative or qualitative data using appropriate tools - Synthesize key insights, trends, and strategic recommendations. - Produce high-quality reports and presentations that support client decision-making. (5) Knowledge Management & Continuous Improvement - Document new learnings, methodological improvements, and process optimizations for future projects. - Share best practices and insights internally to support capability building and operational excellence. (6) Other Responsibilities - Support training or mentorship of junior researchers when required. - Participate in internal initiatives related to innovation, quality improvement, or new product development.
Job Requirement
<Necessary Skill / Experience > - At least 5 years of working experience as researcher in IT, consulting, BPO or finance industry - Working experience as marketing/marketing research in a research agency, client company, or consultancy. - Conversational high level of English (For communicate with international teams) <Preferable Skill / Experience> - Deep knowledge and experience as marketing research