Job Description
Senior Customer Service (25K-32K) (SDG-25694) <Job Responsibilities> Create & execute customer complain strategy to reduce customer complain case Initiate the new idea/ project to make Customer service and call center operation smoothly Follow up and Co-ordinate Complaint case and Issue case from Marketing Online Channel Other assigned task by Superior
Job Requirement
<Necessary Skill / Experience > Thai nationality, Male/Female, age 25-32 years old Bachelor's Degree At least 3-5 years’ experience as Customer Service or related fields Strong experience in handling Customer complain /Customer service Be able to create & execute customer complain strategy Good command in Excel Good service-minded Be able to communicate in English in Conversational level <Preferable Skill / Experience> None Languages skills English: Conversational Level Japanese: None Workplace Area BTS Onnut, Bangkok Working Hour: 8:00-17:00 (Mon-Fri) About the Benefits Salary: 25,000–32,000THB About the company Products: Room air conditioner, Air purifier, Sky air, VRV, Packaged air conditioner Business Type: Home Electronics / Audio-Visual Equipment / Communication Equipment