Job Description
<Job Responsibilities> 1. Sales Operations & Customer Support -To support the Senior Executive in following up about Advanced Product Quality Planning - To support Order information and delivery control - To support attending a customer meeting - To inform the customer of the request to internal and follow up on the answer - To support the Executive for the satisfaction survey of customers and follow up - To support the Senior Executive in calculating the Analysis of Customer Satisfaction - To support the Manager, Senior Executive, and Executive with price information - To report quality problems to customers and support customer requirements - To monitor the score card from the customer and inform the factory - To control the order quantity shown in the ERP and the actual order/forecast from customers - To submit the VA/VE proposal and follow up on the approval 2. Documentation & Administrative Tasks - To support the staff in issuing the monthly sales amount document - To attend the ISO/IATF training and issue the documents - To evaluate the environmental aspect that concerns to Sales Dept. - To submit the packaging standard and follow up for the approval - To submit the process change request to the customer and follow up on the approval 3. Internal Coordination & Process Support - To support for internal kick-off meeting - To support internal drawing control until the finish - To provide advice and support for the system process audit - To support Co-Check - To support staff in following the packaging standard and follow up for the approval - To control the design's change schedule and follow up with PC 4. External Coordination -To support for outside company's stock control 5. Other Duties - To perform other duties as assigned
Job Requirement
<Necessary Skill / Experience > - ฺBachelor's degree in Marketing, Business Administration, or any related field - At least 2 years of experience as a Sales in Manufacturing or trading for the Automotive industry - Conversational High Level in Japanese JLPT N2 (Communicate with Japanese Management and Japanese customers) - Conversational Middle Level in English (Use for reports, emails, documents, and internal usage) - Able to handle sales documents such as invoices, PO, PI, etc - Proficient in Microsoft Office, Word, Excel, and PowerPoint <In Details> - Coordinate effectively between the sales team, customers, and internal departments - Handle customer inquiries and provide timely updates - Follow up with customers on orders, delivery, and documents - Respond to urgent customer requests with clarity and calm <Preferable Skill / Experience> - Experience in a Japanese Company - At least 1 year of experience in the Automotive Industry - At least 1 year of experience as Sales Supervisor with subordinates - Able to control overall information in ERP - Knowledge about the New Model - Holds a Driving License