Job Description
<Job Responsibilities> - Liaise with the head office in Japan, relevant business divisions, and customers to coordinate and resolve delivery-related matters - Collect forecasts and other necessary information from customers to secure orders within appropriate lead times and prevent potential delivery issues - Analyze market trends, customer information, material planning, and sales forecast data, and share findings with internal stakeholders in a timely manner - Negotiate pricing and terms with the head office in Japan and with customers to secure appropriate profit margins - Monitor the progress of customer product evaluations related to Product Change Notifications (PCNs) through to completion - Coordinate with the head office in Japan and relevant departments to clarify issues, establish priorities, and drive timely resolution for PCN matters - Work closely with the head office in Japan, quality assurance personnel, and the sales team to support the process from root-cause investigation through to final resolution for product- or logistics-related claims - Plan and lead process improvement initiatives and new undertakings across the sales organization - Conduct customer satisfaction surveys and analyze the results to contribute to raising service standards company-wide
Job Requirement
<Necessary Skill / Experience> - At least 3 years of experience as a Sales or Sales Engineer - Business-level Japanese (JLPT N2 or above) - Able to use own car and have driving lisence <Details> - Demonstrated experience in B2B sales, customer negotiation, and relationship management - Strong communication, coordination, and problem-solving abilities, with a proactive approach to work <Preferable Skill/ Experience> - Sales experience in the electronic components or semiconductor industry is an advantage - Experience living, studying, or working in Japan is an advantage