Job Description
<Job Responsibilities>
- To Supply management with reports on customer needs, problems, and interests
- To oversee competitive activities and potential for new products and services.
- To provide complete and appropriate solutions for every new and existing customer
- To boost top-line revenue growth, customer acquisition levels, and profitability
- To Control and issue quotations for Import & Export shipments to customers
- To prepare sales and shipment documents for Overseas agents and Headquarters.
- To negotiate transportation, sub-warehouse, sub-contractor, and suppliers' rates & services.
- To Import & Export for all INCOTERMS by Air, Sea, and Land (Cross-border) shipment
- To privilege concerned such as SEC29, BOI, Blue Corner, Bonded, Free Zone, IE, NVOCC, packing, installation, Heavy transport, etc.
- To achieve agreed-upon sales targets and outcomes within the schedule.
- To expedite the resolution of customer problems and complaints to maximize satisfaction
- To follow company rules and comply with the policy
- To training in the team needs to succeed
- To keep abreast of best practices and promotional trends
- To continuously improve through feedback.
-To report to the Sales Manager, General Manager, Director, and Managing Director
- Other tasks as assigned by the Report line
Job Requirement
<Necessary Skill / Experience >
- Bachelor's degree in Business, Marketing, Logistics, or any related field
- At least 2 years of experience as a Sales Representative in a Freight Forwarder only
- Or at least 3 years of experience as a Sales coordinator who wants to step up as a Sales
- Experience in finding new customers
- Experience in the Cross-Border field
- Conversational High Level in English
(Communicate with customers via phone, email, report, and other documents)
- Have your own care with a Driving License
<In Detail>
- Excellent interpersonal skills
- Strong verbal and written communication skills
- Able to work under pressure and stressful conditions at times
- Proven track record of successfully managing customer relationships
- Highly self-motivated, excellent customer service mind, and positive thinking
<Preferable Skill / Experience>
- Experience in a Japanese Company
- Experience in Customs and Investment Privileges, such as SEC29, BOI, or Blue Corner