Job Description
<Job Responsibilities> - To process sales orders and answer customer questions. - To make price quotes and shipping cost estimates. - To prepare export and import papers, customs forms, invoices, delivery notes, billing notes, and receipts - To book trucks, ships, or air cargo for deliveries. - To follow up on delivery schedules, claim issues, and maintain sales records and databases. - To coordinate with suppliers, couriers, and forwarders for import-export. - To facilitate communication between sales, engineering, clients, warehouse, and other departments. - To track shipments and resolve delivery delays. - Other tasks as assigned by the Manager.
Job Requirement
<Necessary Skill / Experience > - Fresh graduates with internship experience are welcome - Conversational High Level in English (Communicate with Japanese Customers, emails, reports, and documents) - Proficiency in Microsoft Word and Excel <In Detail> - Pleasant personality, high responsibility, active, and service-minded. - Good problem-solving and time-management skills. - Strong energy to learn and self-motivated. <Preferable Skill / Experience> - Bachelor's degree in Business Administration, Marketing, or any related field - At least 1 year of Experience as a Sales Coordinator, Sales Support, or Customer Service from a Trading or Manufacturing company - Experience in a Small-Sized Company - Experience in a Japanese Company - Experience in Machinery products