Job Description
<Job Responsibilities> - Coordinate and communicate within the company group, customers, and service providers - Receive orders and forecasts from customers, plan and process orders to the factory - Coordinate between the sales team, customer support, and factory for the order and shipping status, and follow up on documents related to - Response for Customer Support Division and Sales documents (Filling) - Attend delivery plan meeting - Manage assignments related to ISO/IATF - Review and check import-export documents - Prepare for the report to Management - Monitoring and tracking order & shipping status for customers with the factory to be on schedule - Update order request & shipping status between customer, factory, and service provider - Visit the client if necessary - Other tasks as assigned
Job Requirement
<Necessary Skill / Experience > - Bachelor's degree in related fields - At least 1 year of experience as a customer support or sales coordinator in the Automotive industry *communicating with clients is mandatory - Knowledge of import & export and customs clearance - Conversational high level of English (To communicate with overseas group companies via phone, email, and documents) - Good computer skills in Outlook and MS Excel (Vlookup) - Logically understand and conduct repeated tasks <In detail> - Patient, Polite, and amicable manner within the group company, customers, and Service providers - Be able to work under pressure - Hard-working and High responsibility - Friendly and Strong Service-minded <Preferable Skill / Experience> - Experience in Automotive OEM or OEM-related background - OEM ordering and or logistics experience - Experience in ERP(QAD) system - Experience with a freight forwarder - TOEIC 600 up