Job Description
<Job Responsibilities> - Provide guidance and support to ensure smooth team operations - Update branch manuals and oversee general hygiene management - Review and verify the accuracy of team documents (e.g., manuals and work-related documentation) - Manage and resolve customer complaints - Improve team workflows and operational methods - Edit and produce videos, such as hygiene-related content - Perform other duties as assigned by the Senior Manager
Job Requirement
<Necessary Skill / Experience > - Bachelor’s degree in any field - At least 3 years experience and knowledge in Quality Control (Hygiene management) and Customer service in Food or Restaurant filed - At least 1–2 years of experience in team management or supervision - Conversational High to Business level in Japanese language - Holding JLPT N3 or higher <In detail> - Strong coordination and effective communication skills - Excellent analytical and problem-solving abilities - Ability to plan, prioritize, and manage tasks appropriately <Preferable Skill / Experience> - Holding JLPT N2, N1 - Current experience as Manager level - Experience in Japanese Food/ Sushi Restaurant - Early join candidate