Job Description
<Job Responsibilities> - Lead and manage the QA/QC function and strengthen the overall quality management system - Handle customer quality matters with automotive OEM clients, including claims, quality meetings, and audits - Conduct root cause analysis and implement corrective actions for customer complaints and internal defects (8D, 5Why, etc.) - Maintain and improve the quality system in compliance with IATF16949, including internal audits - Manage and improve core quality tools such as APQP, PPAP, FMEA, and Control Plans - Drive in-process quality improvement activities, including defect reduction, KPI management, and SPC utilization - Ensure quality assurance activities during new product launches - Oversee supplier quality management and supplier audits - Lead, coach, and develop the QA/QC team to enhance overall quality awareness - Report quality performance and propose improvement initiatives to top management and related departments - Other duties assigned
Job Requirement
<Necessary Skill / Experience > - Bachelor's degree in any related field - Work experience in quality(QA/QC) functions within the automotive industry *need to have work experience in a Tier 1 supplier - Direct experience handling OEM customers (audits, claims, customer quality communication) - Hands-on experience with IATF16949 implementation and operation - Practical knowledge and experience with core quality tools (APQP, PPAP, FMEA, 8D, etc.) - At least 5 years of management or team leadership experience in QA/QC or Quality Assurance - Experience in manufacturing process quality improvement - Conversational middle to high level of English to communicate with Japanese staff <Preferable Skill / Experience> - Work experience in Japanese company