Job Description
<Job Responsibilities> - Handling quality process to ensure that customer claims can be solved in time. - Operating and follow-up for improvement and preventive action. - Improve quality by using root cause analysis tools (e.g., 5Whys, 8D, Fishbone Diagram, etc.) - Contacting and negotiating with suppliers, customers, and sorting outsourcing. - Supporting the control of ISO9001, ISO14001 and ISO/TS 16949 - Other tasks as assigned by management
Job Requirement
<Necessary Skill / Experience > - Bachelor's degree in Industrial Engineering, Quality Management, or related field - At least 6 years of experience in Quality Assurance, with a strong background in handling customer claims and quality investigations - At least 6 years in the Automotive, Electronic parts industry - Advanced knowledge of ISO standards (e.g., ISO 9001, ISO14001, ISO/TS 16949) - Proficient in root cause analysis tools (e.g., 5 Whys, 8D, Fishbone Diagram, etc.) - Knowledge of hazardous substance control regulations (RoHS, REACH), IMDS reporting, conflict minerals compliance, and Green procurement practices. - Conversational High level in English for communication with Japanese Manager and Suppliers, both spoken and written communication - MS Office(Excel, Word, PowerPoint), Negotiation, Active, Problem solving, and Presentation skills - Have driving car license <Details> - Familiar with problem-solving techniques and preventive/corrective action processes - Strong interpersonal and communication skills to coordinate with customers and cross-functional teams effectively - Proven ability to lead quality teams, manage corrective action plans, and drive continuous improvement initiatives - Ability to work under pressure and meet tight deadlines <Preferables> - Certified in ISO internal auditing or relevant training