Job Description
<Job Responsibilities> - Lead and manage inbound operations, including system transactions, booking, goods receipt, GR inspection, put-away, document and data management, and reporting. - Supervise inbound supervisors and frontline associates to ensure efficient unloading, checking, segregation, and put-away processes. - Coordinate with clients, suppliers, drivers, gate security, and operations teams to ensure timely receiving. - Monitor inbound KPIs (GR receiving, put-away accuracy, discrepancies, expiry date control, shelf-life inspection, etc.) and implement corrective actions. - Ensure compliance with company SOPs, WMS processes, health & safety, hygiene, and housekeeping standards. - Update and improve inbound SOPs, work instructions, and system enhancements. - Support the Shift Manager in overall shift operations and act as the escalation point for inbound-related issues. - Collaborate with Inventory Control, Outbound, and Customer Service teams to maintain end-to-end operational flow. - Drive continuous improvement in inbound processes, layout optimization, and labor efficiency. - Lead, coach, and develop inbound supervisors and staff to build strong operational capability. - Prepare inbound operation reports and provide insights to the Shift Manager and the Site Manager.
Job Requirement
<Necessary Skill / Experience > - Bachelor’s degree in Supply Chain, Production, Manufacturing, Engineering, Logistics, or related field. - At least 5 years of experience in a warehouse/DC operations position in a Distributor, retail industry, or e-commerce industry - At least 2 years in a supervisory or managerial role. - Proven experience managing large teams (30+ staff per shift), fast-moving, and complex environments. - Strong knowledge of inbound processes (goods receiving, put-away, GR inspection, etc.) - Conversation at a Middle level in English (Internal, Meeting, reports, email) - Strong skills in MS Office, specifically Excel & PowerPoint, and Google Workspace <Preferable> - Experience working with Korean companies and adapting to Korean business culture. - Proven track record in managing distribution centers within the food retail industry.