Job Description
<Job Responsibilities> 1. Business Development - To gain more revenue and profit for the Ocean Freight business, both new customers and managing existing clients. - To respond to quotations and inquiries in a professional manner. - To visit current and new customers, establish, and maintain good relationships with customers and overseas agents.\ - To establish and maintain good relationships with customers and overseas agents. 2. Ocean Freight Operation - To control the issuance of documents for Ocean Freight such as HAWB, MAWB, HBL, Billing invoice, and cost sheet. - To interface with the department to ensure timely and accurate service and/or pricing is provided to the customer. - To oversee and solve NVOCC problems and respond to claim letters. 3. Cost, Profit & Rate Management - To check and negotiate ocean freight rates with shipping lines and freight forwarders. - To control the cost and profit of the Ocean Freight department. - To review and evaluate shipping line performance towards maximum performance and cost savings. 4. Team Management & People Management - To recruit and interview new staff. - To hold section monthly meetings. - To rotate clients on hand among staff. - To control and manage the team to achieve the target. - To set and oversee KPI in the team. 5. Reporting & Business Analysis - To oversee and manage the monthly sales report. - To manage NVOCC, import/export analysis and statistics. - To analyze the cost, revenue, and profit of the Ocean Freight department. 6. Other tasks as assigned by the Management.
Job Requirement
<Necessary Skill / Experience> - At least 5 years of experience in Sales, Export NVOCC, connections with shipping lines, shipping line routing, and shipping lines' trade lanes from a freight forwarder company - At least 2 years of experience as a supervisor or assistant manager with subordinates - Experiences in Cost, Profit & Rate Management - Conversational to High Level in English (Communicate with Japanese Management, emails, reports, and documents) - Proficiency in Microsoft Excel (reporting and analysis), e-Customs, freight systems, or ERP (e.g., SAP) <In Detail> - Able to work independently under pressure with tight deadlines - Responsible, Honest, Fast learner, Good attitude, with the ability to work as part of a team <Preferable Skill / Experience> - Bachelor's degree in Business, Marketing, Logistics, or any related field - Experience in operational work i.e. Break Bulk, RoRo, OOG, Tank Container, Dangerous Goods, Bill of Entry - Experience in a Japanese Company