Job Description
<Job Responsibilities> - Lead and manage the daily operations of the Ocean Customs Clearance Team - Ensure accurate and timely submission of Import/Export Declarations for LCL, FCL, and special cargo shipments - Review and verify customs documentation, HS Codes, tariff classifications, and tax calculations - Monitor shipment status, troubleshoot customs clearance issues, and provide effective solutions to avoid delays - Ensure compliance with customs regulations, government laws, and company SOPs - Identify opportunities for process improvement and implement initiatives to enhance operational efficiency - Prepare operational reports, analyze data, and provide insights to support management decision-making - Provide support and guidance on customs-related matters for shipments handled by other branches - Coach and develop team members to strengthen their customs clearance knowledge and capabilities - Collaborate effectively with internal departments, customers, overseas teams, and relevant external parties
Job Requirement
<Necessary Skill / Experience> - At least 8 years of experience in customs clearance, logistics, freight forwarding, or sea freight export operations - Conversational high in English to communicate with internal and external - Advanced proficiency in Microsoft Excel <Preferable Skill/ Experience> - Experience in buyer consolidation business or contract logistics, particularly in PO management and shipment status updates - Customs Specialist License - Experience in managing and developing a team