Job Description
Mechatronics Engineer (Technical Support) (30K–35K) (SDG-115741) <Job responsibilities> - Product & Sales Support: provide technical assistance to customers via phone/email, addressing Product inquiries, troubleshooting, and offering solutions. Support the Sales team with Product recommendations, ensuring alignment with customer needs. - Customer Visits: Occasionally visit clients to offer on-site technical Support, understand their requirements, and resolve issues. -Team Collaboration: Work closely with the Sales team to ensure customer needs are met and act as a liaison between customers and internal engineering teams. - Product knowledge & Documentation: maintain up-to-date knowledge of electrical control products (e.g., PLCs, servo motors) and ensure technical Documentation is current. - Troubleshooting & Solutions: Analyze customer requirements, provide technical Solutions, and troubleshoot Product-related issues. - Report & Feedback: Regularly report to the Japanese manager on customer Feedback, technical challenges, and potential Product improvements.
Job Requirement
<Necessary Skill / Experience > - Thai nationality , Male , age 25 - 35 years old - Bachelor's degree - Experiences 3 years in the fields of Mechatronics or Electrical Machine Design or Engineer job such as Technical Support - Mainly Electrical specialist who can handle "Electrical control products (Example: Servo motor, PLC/PC programming, etc,.) - Conversation middle or high in English (to Communicate with Japanese manager and customer) - Able to go training at Rayong for the 1st 3 months (Hotel accommodation provided by the company for the entire duration of the training period) - Have personal car with a driving license for visit clients (Mostly visit with Sales team) Language Skill English level : Conversational Japanese level : None Workplace Area: BTS Bang Na Working Hour: 9:00-18:00(Monday - Friday [Check in by Mobile App]) About the Benefits 30,000–35,000THB About the company Product & Service: Mechanical Component, Automation parts, press die Business Type: Machine Parts;Semiconductors / Electronics / Electronic Components;