Job Description
<Job Responsibilities> 1. Responsibilities: Local ₋ Coordinate domestic customer service operations and ensure smooth communication with local clients. - Manage order processing, delivery scheduling, and follow-up to ensure customer satisfaction. - Prepare and verify sales documents such as quotations, purchase orders, and delivery notes. - Collaborate with warehouse and logistics teams to ensure timely and accurate product delivery. - Monitor inventory levels and coordinate with purchasing to maintain stock availability. - Maintain accurate records of customer interactions, transactions, and feedback. - Assist in preparing monthly sales reports and performance summaries. - Ensure compliance with company policies and relevant domestic trade regulations. 2. Inventory & Purchasing - Monitor and control inventory levels to meet customer demand - Manage purchasing activities and supplier coordination - Ensure timely procurement and stock availability 3. Client Coordination - Communicate effectively with overseas clients regarding orders, shipments, and documentation - Provide excellent customer service and resolve issues promptly Other tasks assigned
Job Requirement
<Necessary Skill / Experience > ・Bachelor’s degree in business administration, Logistics, International Trade, or related field. ・At least 2 years of experience in customer service of Inventory control in a trading or manufacturing company ・At least 2 years of experience in managing import/export documents and processes ・Having work experience with a Japanese company ・Conversational high level of English to communicate with external customers <Preferable Skill / Experience> ・Strong understanding of BOI and BONDED warehouse regulations ・Experience in a trading company and an automobile company is an advantage ・Skills Microsoft Office-Excel-Vlookup, Pivot table) and ERP systems (Oracle)