Job Description
Customer Support (Japanese Speaking) (30K-45K) (SDG-24878)
<Job Responsibilities>
To visit customers (mostly Japanese) as much as possible to collect customer’s needs or requests to support and respond to them.
To make suggestion to solve or improve customer’s problem or productivity by using company products.
To demonstrate new product information to customers with demo-units.
To make report of customer information to shareholder's HQ in Japanese.
To cooperate and support to company’s marketing events and activities.
To translate product presentations or document to contribute to customers or other departments
To support Japanese staff from Japan.
To learn Factory Automation products continuously (not only by company’s official training).
To research and think what will be the suitable solution for the customer’s needs
<Necessary Skill / Experience >
Thai nationality, male/female, 27-32 years
Bachelor degree
Able to drive and have car driving license (use company's car)
Minimum 2 years' experience in customer support (Automation or Manufacturing Industries)
Good command of Japanese N2 up and English (speaking, reading and writing)
Good personality and outgoing with strong interpersonal and communication skills.
Strong analytical thinking and trouble shooting skills.
Good skills of computer (Microsoft Office, Word, Excel, Power point)
<Preferable Skill / Experience>
Experience in multi-culture environment
Languages skills
English: Conversational level
Japanese: Conversational level
Workplace Area: BRT Wat Darn, Bangkok
Working Hour: 8:00-17:00 (Mon - Fri)
About the Benefits
Salary: 30,000–45,000THB
About the company
Products: Factory Automation
Business Type: General Appliances / Electrical Equipment;
<Job Responsibilities>
To visit customers (mostly Japanese) as much as possible to collect customer’s needs or requests to support and respond to them.
To make suggestion to solve or improve customer’s problem or productivity by using company products.
To demonstrate new product information to customers with demo-units.
To make report of customer information to shareholder's HQ in Japanese.
To cooperate and support to company’s marketing events and activities.
To translate product presentations or document to contribute to customers or other departments
To support Japanese staff from Japan.
To learn Factory Automation products continuously (not only by company’s official training).
To research and think what will be the suitable solution for the customer’s needs
<Necessary Skill / Experience >
Thai nationality, male/female, 27-32 years
Bachelor degree
Able to drive and have car driving license (use company's car)
Minimum 2 years' experience in customer support (Automation or Manufacturing Industries)
Good command of Japanese N2 up and English (speaking, reading and writing)
Good personality and outgoing with strong interpersonal and communication skills.
Strong analytical thinking and trouble shooting skills.
Good skills of computer (Microsoft Office, Word, Excel, Power point)
<Preferable Skill / Experience>
Experience in multi-culture environment
Languages skills
English: Conversational level
Japanese: Conversational level
Workplace Area: BRT Wat Darn, Bangkok
Working Hour: 8:00-17:00 (Mon - Fri)
About the Benefits
Salary: 30,000–45,000THB
About the company
Products: Factory Automation
Business Type: General Appliances / Electrical Equipment;