Job Description
IT Helpdesk and Software Support (35K-42K) (SDG-23154) <Job Responsibilities> Respond to calls/emails from employees seeking help with most appropriate action Record events and problems and their resolution in logs Follow-up and update incident status and information Identify and escalate situations requiring urgent attention Manage IT application and deployment for new employees/resigned employees to follow company policy such as Files server, Active directory, Anti-virus, Terminal server, IP Phone system, Calabrio Office 365, AirWatch, BlueCoat, LINE Works and etc. Generate excel macro report as per management requirement <Necessary Skill / Experience > Thai nationality, Male, age 25-27 years old Bachelor’s degree or Master’s degree in Engineering; IT or Computer Science Have experience of IT helpdesk support 3-5 years Good understanding of computer systems, mobile devices and other IT equipment’s Strong verbal communication and problem solving skills Diligent and patient Familiar with JP culture Willing to work hard and do OT with the team Workplace Area: MRT Phetburi/BTS Thonglor, Bangkok Working Hour: 8:15-17:15(Twice Saturdays a quarter) About the Benefits Salary: 35,000–42,000THB About the company Products: Electronics Equipment, Medical Devices Business Type: General Trading Company; General Appliances / Electrical Equipment
Job Requirement
<Necessary Skill / Experience > Thai nationality, Male, age 25-27 years old Bachelor’s degree or Master’s degree in Engineering; IT or Computer Science Have experience of IT helpdesk support 3-5 years Good understanding of computer systems, mobile devices and other IT equipment’s Strong verbal communication and problem solving skills Diligent and patient Familiar with JP culture Willing to work hard and do OT with the team <Preferable Skill / Experience> Have experience with macro and business function of excel would be appreciate Experience in Japanese company Languages skills English: Conversational Level Japanese: None