Job Description
<Job Responsibilities> 1. IT for internal tasks - Various applications for account creation or deletion using a dedicated format. - PC and smartphone arrangement and configuration. PCs are handled by onsite vendor. Smartphones are handled by IT personnel in the company. - Troubleshooting for PC and Smartphone and any other issues related to IT. - Support attendance management system, PC monitors, multifunction printers, website maintenance, and others. - Support improving operational efficiency through application development using tools like Kintone, introduction of new systems, and others. - Annual information security audit response. Filling out check sheets, preparing evidence, and corresponding with the auditor. - Other assigned tasks 2. IT for Group Companies - Handling inquiries from group companies and escalation to Japan side and a system vender (the same group company), if needed. - Attendance at regular meetings (2 times in a month and 1 time in a quater). - Follow-up on the implementation of various initiatives rolled out from Japan side. - Planning and managing IT staff networking events - Preparation and submission of monthly reports - Share IT-related information to contribute to the stabilization of IT operations. ex) Security-related advisories, information on new technologies, and tools etc. - Follow-up on Security Anomaly Detection - Planning and Implementation of E-learning - Planning and Implementation of IT Talent Development Curriculum - Support for Promoting Digital Transformation (DX) - Coordination and attending of information security audits (including logistics and accommodation, locations are not only Thailand domestic but SEA countries and India, Australia) - Post-audit follow-up - Other assigned tasks
Job Requirement
<Necessary Skill / Experience > - At least 3-5 years of experience in IT related-field. - Listen to the concerns of the group companies and connect the person in charge with Japan. - It is not mandatory to have expertise in a specific IT field, but a broad and general knowledge of digital tools, information security, networks, and terminal hardware is required. (E.g. Digital Marketing, SaaS sales and IT coordinator etc) - Conversational high level of English (For external communication with overseas location such as Australia and Singapore etc.) - Excellent analytical, problem solving and good interpersonal skills. - Ability to think creatively and proactively initiate improvements to enhance work processes. <Preferable Skill / Experience> - Deep knowledge in specific IT filed. - Prior experience in Japanese companies (MNCs) or group companies is preferred. - Implement the parent company's initiatives in the group companies.