Job Description
Infrastructure Engineer (IT Support) (40K - 60K) (SDG-52353) <Job Responsibilities> Maintain and monitor all network, security and computer systems to meet the organization's current and future requirements (internal) Responsible for management, maintenance and architecture of storage, virtualized environment, servers, network devices, and productivity tools Monitor systems and identify performance issues proactively Work within strict time frames and elevate incidents within defined timeframes Test all changes to networks, hardware, software, and hosted applications Monitors service delivery compliance to budget, quality standards and customer and business stakeholder requirements Cater to doing infrastructure coordination related to design and setup activities at different stages of a project work with various vendors and service providers to ensure productive environment Resolve issues and prepare status reviews and reports Professionally represent the infrastructure team as a technical consultant on projects. Maintain the necessary project plans and documentation of all system builds and modifications Interact and coordinate with vendors, suppliers, distributors and contract consultants Maintain a good working knowledge of current infrastructure and future trends Maintain good working relationships with all service providers and vendor to ensure that services received meet expected requirements of contract Oversee Project at client site (Approximately 3 days/week)
Job Requirement
<Necessary Skill / Experience > Thai nationality , Male , age 32-40 years old Bachelor's degree in any related field. Over 7 years of IT support experience Familiar with set up Firewall / BPN / Storage Proven experience working with vendor by maintain good working relationships with third party service providers Solid technical background in a hosted services environment including infrastructure networks, hardware, software and telecommunications Experience with incident ticketing systems, workstation management systems and desktop imaging. Knowledge of Microsoft Active Directory and SQL Server Good knowledge of security as it relates to cloud based infrastructure Experience using automated monitoring tools Ability to identify incident trends in order to elevate incidents in accordance with standard protocols Able to gather relevant information systematically to troubleshoot and resolve issues Ability to work in a team environment Good analytical, problem solving and decision making skills Good attention to detail, testing and documentation Knowledge of ITIL and industry best practices is plus Strong virtualization experience using Hyper-V, VM Ware. <Preferable Skill / Experience> None Languages skills English: Conversational Level Japanese: None Workplace Area: MRT Silom, Bangkok Working Hour: 9:00-18:00(Mon-Fri) About the Benefits Salary: 40,000–60,000THB About the company Products: Engineering Solutions/ Communication IT Business Type: Software;/ IT Services