Job Description
Implementation Consultant (Software for Textile) (40K–65K) (SDG-102873) เจ้าหน้าที่ฝ่ายที่ปรึกษาการดำเนินงาน (ซอฟต์แวร์สำหรับสิ่งทอ) <Job responsibilities> *Training support - Own assigned implementation work packages throughout the project. - Work with the project Manager to build a delivery project plan and stays in budget. - Identify and document project issues, suggest and Own corrective actions, escalating at the appropriate stage - In conjunction with the project Manager, for the scheduling of visits to Support the successful delivery of the required project activities in line with the project plan. - Lead internal and client workshops to ensure thorough analysis and understanding of client business processes and requirements, evidenced through the production of process maps and solution design documentation. - Present to clients the Fast React software, demonstrating a strong understanding of the client and industry issues it helps to solve, and ‘bringing the solution to life’. - Successfully deliver client training - Provide Support to the client during both the User Acceptance and Go Live phases of the project guiding them through the recommended process and sign-off stages. - Ensure that software modifications, maintenance and bugs reported by clients or discovered during implementation are logged onto the appropriate systems, and resolved in a Timely manner to ensure on time project delivery. (Fundamental/ temporary fix/ solution for client, if deeper or hard to fix, will coordinate with other IT) - Assist in continuous improvement initiatives and execute client facing activities to ensure clients continue to get the most from their Coats digital solution - Assist in presales activities to Support the Commercial Teams when preparing for customer software demonstrations and workshops. - Cover/help with Support if called upon, prioritising and responding to clients in an appropriate manner. - Write test scripts and run tests on development changes made, as well as regression test, existing functionality Where applicable. - Collaborate and Support projects and project Teams in other regions when needed. - Other task as assigned.
Job Requirement
<Necessary Skill / Experience > - Thai nationality , Male, Female , age 25 - 40 years old - Bachelor's degree - At least 2 years as Project Implementation, IT Consultant or IT related role, Customer-facing roles related to Software - At least 2 years as experience in Fashion, Garment, Textiles, Footwear Industrial as Manager of Production Planning & Control, Sales, Merchadising, Production, Supply Chain with interest in IT and basic IT knowledge - Basic understanding and scripting to administer SQL databases - Good command of English (communicate with clients/ internal use) - Holding Own car with driving license to Visit clients (flexible to Visit client in metropolitant area or upcountries) - Proficient of MS Office such as MS excel, PowerPoint - Communicate effectively with all levels with good negotiation skills - Ability to produce exellent client-facing materials covrting solution design, technical requirements and training material. - Logical approach to tasks and problem solving - Sufficiently ‘hands on’ and technical to be able to quickly learn to configure the Coats Digital software and fully understand the contextual use of the solution. - Self-motivated and capable of working alone, or as part of a small team. <Preferable Skill / Experience> - Experience in fashion / garment / textiles / footwear industry - Experience of client-facing workshops, process analysis and improvement., delivering client-facing training. - Experience of PLM / supply chain planning / ERP / Shop Floor systems Language Skill English level : Conversational Japanese level : None Workplace Area: Mueang, Samut Sakhon Working Hour: 8:00-17:00(Monday - Friday : [Mostly WFH, some required to meet client etc., or internal training process required]) About the Benefits 40,000–65,000THB About the company Product & Service: Software for textile manufacturer Business Type: Fiber / Fabric / Textile;