Job Description
<Job Responsibilities> - Fully responsible for the training of new employees on the general knowledge of our products as part of orientation programme - Attend customers’ meetings with sales personnel to handle inquiries on quality issues - Attend customers’ meetings with sales personnel to support their development to promote our products - Attend customers’ meetings with sales personnel to introduce new products - Liaise with Head Office and/or ASEAN subsidiaries on Quality Assurance matters (including Research and Development) - Attend/Reply to customers’ queries via email/telephone/video conference - Provide prompt technical support to ASEAN subsidiaries and valued customers effectively and efficiently - Manage, maintain and communicate the schedules calendar for training to ASEAN subsidiaries - Conduct Basic Product Knowledge training to new entrants - Develop education materials for new innovative training programs - May require overseas travels to ASEAN subsidiaries, exhibitions, and customers - At business exigence, travels (both local and overseas) may be at short notice - Organize the contents of the orientation programme - Liaise and support Sales Personnel with customers’ visits on technical expertise - Ensure obsolete (EOL) goods are recorded and disposed of properly - Other tasks assigned
Job Requirement
<Necessary Skill / Experience> - Bachelor's degree in Engineering - At least 7 years experience as sales engineer or QA/QC in industrial field (work experience in handling with electronics component parts/electrolytic capacitor is advantage) - Conversational High in English, for communicate with internal and client - Able to travel overseas - Have driving license and able to drive <Preferable Skill/ Experience> - Japanese language proficiency if possible