Job Description
<Job Responsibilities> - Provide trial environments to prospective customers acquired by the sales team. - Support customers in achieving their goals after the trial is provided. - Join sales in large meetings and negotiate directly with customers when necessary. - Provide inbound support, including basic installation of fingerprint and face scanners. - Provide outbound support, working closely with customers to help them achieve their goals. - Test company's products, such as mobile applications and payroll systems. - Other duties assigned
Job Requirement
<Necessary Skill / Experience> - At least 1 year in the Customer Support field *Fresh graduate must have part-time job experience in the Customer Support/Customer Service field. - Conversational middle level of English <Charactor> - Like to think, decide, and take action on your own - Can move forward without waiting for detailed instructions - Enjoy working in a small, fast-paced team - Are comfortable with challenges and ambiguity - Have service-minded attitude with a passion for customer support - Ready for challenges, willing to learn, and eager to improve - Reflect on mistakes and grow from them - Have 10 values according to our company