Job Description
Customer Service Manager
(Japanese Speaking) (60K-80K) (SDG-39698)
<Job Responsibilities>
Team Management and Operation Management (Shift Management, Internal Meeting Management, Quality improvement management etc.)
Explain about medical services to customers
Handling patient call and arrange the appointment if patient need to go hospital
As necessary, accompany to hospital with patient
Answer the call from patients 24 hours Stand-by 2-3 times /week
Provide translation service between patient and doctor at hospital
Making reports of patient cases
Update the information of medical
Other tasks as assigned
Job Requirement
<Necessary Skill / Experience >
Thai nationality, Male/Female, 32-45 years old
Bachelor's degree in any fields
Japanese Language - Business Level N1 or N2 with Staying experience in Japan for more than 2 years
Management experience for 2 years
Able to visit hospital and work at night time (for emergency cases)
Service mind and client-oriented person
<Preferable Skill / Experience>
None
Languages skills
English: Basic level
Japanese: Fluent level
Workplace Area: BTS Asok, Bangkok
Working Hour: 8:00-17:00 (Mon- Fri, Sat & Sun : 2-3 times monthly for stand-by *No need to visit office)
About the Benefits
Salary: 60,000–80,000THB
About the company
Products: Medical Assistant Support Service [Japanese Language Support]
Business Type: Other Human Resources / Education / Consulting / Professional Services;